Restoration Technician

SERVPRO Team Miller; Fort Wayne, Indianapolis, Detroit (IN, IN, MI); On-site; USD 30,000 - 45,000; Full time

Job summary

SERVPRO Team Miller seeks a Restoration Technician to join their family-oriented team. This role involves responding to water damage situations and managing restoration tasks while ensuring effective communication and safety protocols. Join a leading company committed to employee growth and customer satisfaction.

Benefits

401K Matching

Company Paid Life Insurance

Paid Time Off

Paid Holidays

Qualifications

• Communication skills essential for customer interaction.
• Experience in cleaning/restoration preferred.
• Preparation for physical demands of the job is important.

Responsibilities

• Inventory and prepare work vehicle for projects.
• Follow SERVPRO guidelines and communicate with crew chief.
• Maintain cleanliness and organization of job sites.

Skills

Effective oral communication

Multi-tasking

Interpersonal skills

Education

High school diploma/GED

Job description

SERVPRO Team Milleris the leading SERVPRO team in the country - we were named Franchise of the Year in 2020 and have regularly rated in the top 5 out of 2000+ teams across the country. With 24 territories across Michigan and Indiana, we service all of Metro Detroit, Saginaw/Midland Counties, Fort Wayne, and Indianapolis. Family owned and operated by the Miller Family, when you join our team you are joining our family. We are incredibly team oriented and strive to be the best of the best - we grow from within and we prioritize training and certifications for our teammates.

Do you love helping people through difficult situations?
Then don’t miss your chance to join our team as a Restoration Technician. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!

Our team is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? ThenYOUmay be our perfectHERO!

As a valued SERVPRO employee, you will receive a competitive pay rate, with opportunity to learn and grow.

Job Description

This position is a part of our Restoration / Water Mitigation Team, you are the first responders onsite for water damage claims and you are responsible for beginning the claim process, determining the scope of work, performing demo as needed, daily monitoring and diary notes, and job closeout/customer satisfaction survey. Working in crews of two - technician and crew chief, you respond to service calls as needed and perform services as assigned, following SERVPRO production guidelines. Communicate with the crew chief to make sure all customer needs are met. Support crew chief and other production personnel, as needed. Clean and maintain vehicles, equipment, warehouse, and office areas, as needed.

Responsibilities

• Inventory and load the work vehicle with equipment, products, and supplies needed for each project
• Maintain a clean and organized vehicle and clean equipment appearance
• Prepare rooms/areas for work activities
• Set up staging area and equipment for each project
• Leave job site with a clean and orderly appearance
• Perform production processes following SERVPROproduction guidelines per work order per crew chief directions
• Ensure clear two-way communication with crew chief and other technicians (especially regarding customer needs and concerns)
• Perform end-of-day/end-of-job cleanup and breakdown to leave job site with a clean and orderly appearance
• Understand and follow safety and risk management guidelines on the job site, in the office, and while traveling

Qualifications

• Effective oral communication
• Experience in cleaning/restoration preferred
• High school diploma/GED
• Ability to travel locally and out of state as necessary
• Ability to successfully complete a background check subject to applicable law

Physical & Work Environment Requirements

• Ability to regularly lift 50 pounds and ability to lift up to 100 pounds with assistance
• Exposure to chemicals
• Walking and standing for long periods of time, driving, sitting, climbing,
• Ability to climb ladders and work at ceiling heights
• Ability to work in tight spaces (e.g., crawls spaces under buildings)
• Repetitive pushing/pulling/lifting/carrying objects

Benefits Offered

• 401K Matching
• Company Paid Life Insurance
• Paid Time Off
• Paid Holidays