Restoration Technician

SERVPRO Team Cox; Charlotte (NC); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

401(k)

Dental insurance

Job summary

SERVPRO of NW Charlotte is seeking a hands-on Mitigation Technician to respond quickly to fire, water, and mold emergencies. You will secure sites, perform cleaning and drying, and help protect occupants and property while following safety protocols.

This role emphasizes teamwork, reliability, and the ability to work nights and weekends in a bonus-driven on-call rotation. Benefits include health, vision, dental, 401(k), and opportunities to grow within a national leader in restoration.

Qualifications

• Strong work ethic and high energy.
• Positive team attitude and willingness to learn.
• Effective verbal communication with customers and crew.
• Ability to work nights and weekends in a bonus-paid on-call rotation.

Responsibilities

• Mitigation services for customers with fire, water, mold, or biohazards.
• Identify safety hazards and follow control measures for occupant safety.
• Set up staging areas and equipment for each project.
• Maintain a clean, organized vehicle and job site.
• End-of-day and end-of-job breakdown and cleanup to leave a professional impression.

Skills

Strong work ethic

Team player

Willingness to learn

Effective verbal communication

Night/weekend on-call readiness

Job description

Benefits:

• Health insurance
• Vision insurance
• 401(k)
• Dental insurance

Who We Are:

We are SERVPRO of NW Charlotte. We are part of a team that is a national leader in property disaster restoration. From initial clean-up to complete rebuilds, SERVPRO is there every step of the way. We have a long-standing reputation as a leader in our industry.

The Role:

Practicing excellent customer service skills, you will be first on the scene to help people and businesses cope with fire and water disasters.

Depending on your experience, you could be responsible for securing damaged property, demolishing or drying and cleaning floors and walls, building containment areas for dust or bio-hazards, cleaning and salvaging contents, all the way through rebuilding. SERVPRO of NW Charlotte offers all the services of restoring a property back to its original condition.

The Details:

• Perform mitigation services for customers who have suffered property losses due to fire, water, mold, or biohazards.
• Ensure clear communications with Crew Chief and Production Manager following directions and keeping everyone informed.
• Identify safety hazards and follow control measures to ensure the safety of occupants and other workers.
• Set up staging areas and equipment for each project ensuring a clean, safe, and organized work environment.
• Maintain a clean and organized vehicle and equipment.
• Perform end-of-day and end-of-job breakdown and cleanup to leave job site with an orderly appearance that impresses customers and keeps them confident in our work.
• Protect and use equipment and materials properly.

What You Must Have:

• An absolutely strong work ethic, high energy, and the drive to go the extra mile to achieve excellence.
• That positive team attitude! We work hard and we have fun doing it.
• The desire to learn and develop your knowledge and skills. If you want it, we have tremendous opportunities.
• Experience in demolition, construction, industrial cleaning, or restoration.
• Experience in infection control cleaning is helpful.
• Ability to work nights and weekends in a generous bonus-paid on-call rotation.
• Valid Drivers License
• Dependable transportation.
• Effective verbal communication.
• Ability to pass a criminal background check with no felony convictions.

Physical Requirements:

• Must be able to routinely lift a minimum of 50 pounds and up to 100 pounds with assistance.
• Ability to access and work in tight spaces (i.e. crawl spaces, attics)
• Ability to don and doff personal protective equipment to minimize potential exposure to chemicals and biohazards.

The Rewards:

As a valued SERVPRO employee, you will receive competitive pay, medical, vision, and dental benefits, and a 401(k) account with a generous company match. All of this with the continuing opportunity to learn valuable new skills and earn more. Compensation pay range includes an hourly rate plus a bonus structure for working on- call.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.