Restoration Supervisor / Crew Chief

ZipRecruiter; Salado (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading restoration company is seeking a Restoration Supervisor (Crew Chief) to ensure exceptional customer experiences and quality work. The ideal candidate will supervise a team, manage restoration processes, and uphold safety standards. This role offers the opportunity to grow and make a positive impact in the community.

Qualifications

• Minimum 1 year of experience in cleaning, restoration, or construction.
• Experience in a supervisor role.
• Effective written and oral communication skills.

Responsibilities

• Supervise and communicate clear expectations to Restoration Technicians.
• Manage and control labor and consumable usage on assigned projects.
• Document detailed and accurate job files.

Skills

Communication

Attention to Detail

Leadership

Education

High school diploma/GED

IICRC certifications

Job description

Job Description

JOB DESCRIPTION

Restoration Supervisor (Crew Chief)

Job Title: Restoration Supervisor (Crew Chief)

Division/Department: Production/Restoration

Reports to: Restoration Manager

New/Replacement: New

Pay: Hourly

Exempt/Non-Exempt: Non-Exempt

Date Prepared: May 29, 2025

Last Revision Date: January 2025

Summary:

At SERVPRO of Southwest Bell County, South Killeen, and SERVPRO of North Killeen, Harker Heights, we're more than just a restoration company – we're a team dedicated to making a real difference in our community. We pride ourselves on our culture of ultimate ownership, where every team member takes responsibility for delivering exceptional results. We are committed to creating the best customer experiences by providing compassionate, professional, and efficient service during challenging times. Above all, we operate as one team, supporting and empowering each other to achieve our shared goals. If you're looking for a rewarding career where you can grow, learn, and make a positive impact, join the team!

Primary Responsibilities:

• Represent the best-in-class SERVPRO brand by creating the best customer experiences, delivering exceptional quality work with high attention to detail, and treating your team and your equipment like your own – take ultimate ownership.
• Communicate clear expectations to Restoration Technicians and supervise their activities.
• Coordinate and perform restoration processes as scheduled and ensure quality control.
• Identify safety hazards, communicate, and establish control measures to ensure the safety of occupants and workers.
• Follow and oversee safe work practices and adherence to safety and risk management guidelines.
• Document a detailed and accurate job file to support the services provided.
• Manage and control labor and consumable usage on assigned projects. Manage assets by protecting and using equipment and materials properly.
• Coach and train Restoration technicians.
• Communicate with Restoration manager and office staff on project progress and issues.
• Perform daily, weekly, and monthly vehicle maintenance and equipment maintenance, as assigned.
• Oversee facility and grounds maintenance, as assigned.
• Continue development of Restoration expertise in services, cleaning products, and equipment.
• Other tasks/duties as required by employer.

Education and Experience Requirements:

• High school diploma/GED
• IICRC certifications
• Minimum 1 year of experience in cleaning, restoration, or construction.
• Experience in a supervisor role
• Effective written and oral communication skills