Restoration Supervisor

IICRC; Hamilton (NJ); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

401(k) matching

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

SERVPRO is seeking a Restoration Supervisor to lead restoration projects and a field team from a local office. You will oversee water, fire, and mold cleanup, coordinate technicians, and ensure customer satisfaction through clear communication and quality work.

The role requires 3+ years in restoration, mandatory IICRC WRT and ASD certifications, and a proactive, safety-focused leadership style. Competitive hourly pay with advancement opportunities is offered.

Qualifications

• 3+ years of restoration field experience is mandatory.
• IICRC WRT and ASD certifications are required.
• Proven leadership abilities and team management skills.

Responsibilities

• Lead, coordinate, and perform restoration projects (water, fire, mold, and cleaning).
• Manage technicians and labor, maintaining a positive team culture.
• Communicate progress to customers and ensure satisfaction.
• Document all projects and oversee safety protocols on sites.

Skills

Leadership

Communication

Physical stamina

Tech savvy

Team management

Safety minded

Education

IICRC WRT certification

IICRC ASD certification

Job description

Responsive recruiter

Replies within 24 hours

Benefits

• 401(k) matching
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Join our SERVPRO team as a Restoration Supervisor!

Are you passionate about leading teams, helping others, and making a difference every day? SERVPRO is looking for a motivated and skilled Restoration Supervisor to take charge and drive exceptional results for our customers!

Why Choose SERVPRO?

We don't just restore homes and businesses—we restore peace of mind. As part of our team, you'll enjoy:

• Competitive Pay: Starting at $[range] per hour (based on experience) with overtime opportunities!
• Top-Notch Benefits: Medical, 401(k) and paid time off.
• Growth Opportunities: Paid training, certifications, and a clear career path.
• Supportive Environment: A team that values your skills and helps you develop personally and professionally.

Your Role

As a Restoration Supervisor, you'll be the face of SERVPRO's Here to Help® commitment. Your leadership and expertise will be critical in ensuring our customers receive the highest quality service.

Key Responsibilities

Lead, coordinate, and perform restoration projects (Water, Fire, Mold & Specialized Cleaning), ensuring they’re completed on time and within scope.

• Manage and support restoration technicians and other labor forces while maintaining a positive team culture.
• Communicate progress and updates to customers, ensuring satisfaction and a seamless experience.
• Ensure proper documentation of all projects, including equipment usage and progress tracking.
• Oversee safety protocols to ensure compliance on all job sites.

What We’re Looking For

• Experience: MANDATORY 3+ years in the restoration field.
• IICRC Certified: MANDATORY IICRC Certified in WRT and ASD.
• Leadership: Ability to inspire and manage a team effectively.
• Physical Capability: Comfortable with physical tasks, including lifting 50+ pounds, climbing ladders, and working in tight spaces.
• Drive: Holds a proactive attitude to get the job done right.
• Exceptional Communication Skills: will communicate with customer, clients, Servpro teams effectively.
• Tech Savvy: Experienced use of technology.
• Commutable: Lives within 30 minutes commute to our office.

Other Details

• Must hold a valid NJ State Driver's License in Good Standing.
• We provide ongoing development training.
• Work schedule is Monday through Friday, 7:30 AM to 5:00 PM with rotating on call duties.
  • Will require hours outside of normal schedule based on business needs.
• Construction experience is a PLUS.
• Must be 21+ years of age.
• Ability to effectively manage a worksite and crew, including acting as a liaison between customers and Production Techs.
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
• Ability to work with/around cleaning products.

Compensation: $23.00 - $26.00 per hour

Picture yourself here fulfilling your potential.

At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.