Restoration Supervisor

SERVPRO of East Greenville County; Greer (SC); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

Competitive salary

Competitive compensation

Superior benefits

Career progression

Professional development

Job summary

SERVPRO of East Greenville County is looking for a dedicated Restoration Crew Chief to lead restoration activities and ensure excellent customer service. You will coordinate production processes, supervise restoration technicians, and ensure quality control on projects.

The ideal candidate should have at least one year of experience in relevant fields, a valid driver's license, and a high school diploma. This position offers a competitive salary and opportunities for advancement.

Qualifications

• Valid driver's license.
• At least 1 year of experience in cleaning, restoration, or construction.
• IICRC certification a plus, not required.

Responsibilities

• Coordinate and perform production processes as scheduled.
• Manage the customer and client experience.
• Document a detailed and accurate job file.

Skills

Ability to lift a minimum of 50 pounds

Ability to climb ladders

Ability to work with/around cleaning agents

Education

High school diploma/GED (preferred)

Job description

Benefits

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Competitive salary
• Competitive compensation
• Superior benefits
• Career progression
• Professional development

SERVPRO of East Greenville County is hiring a Restoration Crew Chief!

As the front-line representative of the SERVPRO® brand, the Restoration Crew Chief demonstrates the company’s Here to Help® commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.

Key Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Communicate clear expectations to restoration technicians and supervise their activities
• Document a detailed and accurate job file to support the services provided
• Manage labor and consumable item usage on assigned projects
• Communicate with restoration project manager and office staff on project progress and issues

Additional Responsibilities

• Communicate and follow all OSHA guidelines for job safety
• Manage assets by protecting and using equipment and materials properly
• Coach and train restoration technicians

Position Requirements

• Valid driver’s license
• High school diploma/GED (preferred)
• At least 1 year of experience in cleaning, restoration, or construction
• IICRC certification a plus, not required

Skills/Physical Demands/Competencies

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents

Each SERVPRO® Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.