Restoration Supervisor

ServiceMaster Clean of Fraser Valley; Frisco (TX); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Bonus based on performance

Company car

Training & development

Opportunity for advancement

Competitive compensation

Job summary

Servpro Team Wilson is seeking a Restoration Supervisor to coordinate and supervise restoration projects, ensuring timely completion and high-quality results. The role focuses on delivering excellent customer experiences while leading technicians and coordinating with project management.

Responsibilities include scheduling, quality control, safety adherence, and clear communication with clients and staff. This on-site position offers growth opportunities and competitive compensation.

Qualifications

• Must be able to lift 50 pounds regularly, up to 100 pounds with assistance.
• Able to climb ladders and work at ceiling heights.
• Experience in cleaning, restoration, or construction preferred.
• IICRC certification is a plus but not required.

Responsibilities

• Coordinate and perform production processes as scheduled with quality control.
• Manage customer and client experience and overall satisfaction.
• Communicate expectations to restoration technicians and supervise their activities.
• Document detailed and accurate job files.
• Manage labor and consumable usage on projects.
• Coordinate with project manager and office staff on progress.

Skills

Lifting heavy objects

Climb ladders / heights

Physical stamina

Safety awareness

Education

High school diploma/GED

Job description

Servpro Team Wilson is hiring a Restoration Supervisor!

Benefits:

• Health insurance
• Opportunity for advancement
• Training & development
• Vision insurance
• Bonus based on performance
• Company car
• Competitive salary
• Dental insurance

Benefits

Servpro offers:

• Competitive compensation
• Superior benefits
• Career progression
• Professional development

And more!

As the front-line representative of the SERVPRO® brand, the Restoration Supervisor demonstrates the company’s Here to Help® commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.

Key Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Communicate clear expectations to restoration technicians and supervise their activities
• Document a detailed and accurate job file to support the services provided
• Manage labor and consumable item usage on assigned projects
• Communicate with restoration project manager and office staff on project progress and issues

Additional Responsibilities:

• Communicate and follow all OSHA guidelines for job safety
• Manage assets by protecting and using equipment and materials properly
• Coach and train restoration technicians

Position Requirements

• Valid driver’s license
• High school diploma/GED (preferred)
• At least 1 year of experience in cleaning, restoration, or construction
• IICRC certification a plus, not required

Skills/Physical Demands/Competencies

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents

Each SERVPRO® Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.