Restoration Supervisor

Servpro Industries, Inc.; Frederick (MD); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading company in the restoration industry is looking for a Restoration Supervisor in Frederick, MD. The position involves coordinating services, supervising technicians, and ensuring quality customer experiences. Candidates should have prior experience in restoration, a valid driver's license, and relevant skills to manage on-site operations effectively.

Benefits

Bonus based on performance

Opportunity for advancement

Training & development

401(k)

Competitive compensation

Superior benefits

Career progression

Professional development

Qualifications

• At least 1 year of experience in cleaning, restoration, or construction.
• IICRC certification preferred but not required.

Responsibilities

• Coordinate and perform production processes as scheduled.
• Manage customer satisfaction and oversee restoration technicians.
• Document job files accurately.

Skills

Ability to lift a minimum of 50 pounds regularly

Ability to climb ladders

Ability to work with/around cleaning agents

Education

High school diploma/GED

Job description

Benefits:

• Bonus based on performance
• Opportunity for advancement
• Training & development
• 401(k)

Servpro of Gaithersburg/Germantown/Frederick County is hiring a Restoration Supervisor!

Benefits

Servpro of Gaithersburg/Germantown/Frederick County offers:

• Competitive compensation
• Superior benefits
• Career progression
• Professional development

And more!

As the front-line representative of the SERVPRO brand, the Restoration Supervisor demonstrates the company’s Here to Help commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.

Key Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Communicate clear expectations to restoration technicians and supervise their activities
• Document a detailed and accurate job file to support the services provided
• Manage labor and consumable item usage on assigned projects
• Communicate with restoration project manager and office staff on project progress and issues

Additional Responsibilities:

• Communicate and follow all OSHA guidelines for job safety
• Manage assets by protecting and using equipment and materials properly
• Coach and train restoration technicians

Position Requirements

• Valid driver’s license
• High school diploma/GED (preferred)
• At least 1 year of experience in cleaning, restoration, or construction required
• IICRC certification (will offer this certification if applicant has appropriate experience but not yet certification)

Skills/Physical Demands/Competencies

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents
• Ability to successfully complete a background check subject to applicable law

Each SERVPRO Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.