Restoration Project Manager | Fire & Water Solutions

SERVPRO of Vacaville / Dixon; Pekin (IL); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

401(k) matching

Company car

Competitive salary

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

SERVPRO of Vacaville / Dixon is seeking a Construction Project Manager to lead response efforts for fire and water damages in Illinois. You will manage customer relationships, coordinate crews, and oversee estimating for each project to deliver exceptional service and timely repairs.

The role requires strong communication, math skills, and experience in construction, estimating, or insurance adjusting. Expect a full-time schedule with some overtime and travel as needed.

Qualifications

• High School Diploma required; associate or bachelor’s degree preferred.
• Minimum 2 years’ experience in Project Management or Construction Estimating or Property Insurance Adjusting.
• Superb customer service track record; effective written and oral communication.
• Proficient use of Xactimate and Docu-sketch preferred; advanced math skills.

Responsibilities

• Provide priority response to potential customers.
• Manage the customer experience and overall customer satisfaction.
• Establish and maintain positive customer relationships.
• Educate customers on the reconstruction process.
• Obtain site photos, create an accurate sketch of all affected areas, and an accurate scope of work for all projects.
• Analyze labor, material, and time requirements for each project.
• Schedule subcontractors, material suppliers, and/or in-house carpenters for projects.
• Coordinate and oversee project execution.
• Deliver a consistent and well-defined estimate using estimating platform.
• Document and review job file to reflect accuracy of all services.
• Conduct site visits as needed throughout project life.
• Ensure all work performed complies with the plans, specifications, local codes, and requirements of the scope of work.
• Compile and resolve punch list items.
• Perform final walk-through with customer.

Skills

Customer service

Communication

Estimating

Math skills

Education

High School Diploma

Associate or Bachelor's Degree preferred

Tools

Xactimate

Docu-sketch

Job description

SERVPRO of Vacaville / Dixon is seeking a Construction Project Manager to lead response efforts for fire and water damages in Illinois. You will manage customer relationships, coordinate crews, and oversee estimating for each project to deliver exceptional service and timely repairs.

The role requires strong communication, math skills, and experience in construction, estimating, or insurance adjusting. Expect a full-time schedule with some overtime and travel as needed.