Restoration Project Manager, Fire & Contents

ServiceMaster CDR; Willowick (OH); On-site; USD 75,000 - 105,000; Full time

Benefits offered by this job

Competitive pay

Benefits

PTO & 8 paid holidays

401K with employee match

Training & growth opportunities

Supportive & dynamic work environment

Job summary

ServiceMaster CDR is seeking a Fire Project Manager to oversee daily operations and manage field technicians in a fast-paced disaster restoration environment. You will lead water mitigation projects, ensure service delivery excellence, and mentor teams to uphold safety and quality standards.

The role emphasizes strong leadership, client collaboration, and the ability to scope and run projects of varying sizes while maintaining compliance with health and safety regulations.

Qualifications

• Minimum 3 years of water mitigation industry experience.
• Strong customer service and leadership skills.
• Valid driver’s license with clean driving record.

Responsibilities

• Lead and manage daily operations, ensuring efficiency in production and procurement.
• Conduct field evaluations and provide feedback to enhance team performance.
• Collaborate with sales teams to meet client expectations and commitments.
• Supervise and develop lead technicians, fostering a culture of continuous learning.
• Ensure compliance with health and safety regulations.
• Optimize operational processes and implement best practices.
• Oversee manpower planning to meet project targets cost-effectively.
• Manage large-scale water mitigation projects and high-volume events.
• Act as a lead technician when needed.

Skills

Leadership

Customer service

Team collaboration

Communication

Tools

Restore365

MICA

DocuSketch

Job description

Are you a seasoned fire mitigation expert with leadership skills and a passion for operational excellence? We're looking for a Fire Project Manager to oversee daily operations, manage field technicians, and ensure top-tier service delivery. If you thrive in a fast-paced environment, have a strong technical background, and enjoy mentoring others, this is the opportunity for you!

Fire Project Manager

Full-Time

What You’ll Do:

• Lead and manage daily operations, ensuring efficiency in production and procurement.
• Conduct field evaluations and provide feedback to enhance team performance.
• Collaborate with sales teams to meet client expectations and commitments.
• Supervise and develop lead technicians, fostering a culture of continuous learning.
• Ensure compliance with health and safety regulations.
• Optimize operational processes and implement best practices.
• Oversee manpower planning to meet project targets cost-effectively.
• Manage large-scale water mitigation projects and high-volume events.
• Act as a lead technician when needed.

What You Bring:

• Minimum 3 years of water mitigation industry experience.
• Certifications Highly preferred or desire to obtain:
  • IICRC FSRT (Fire and Smoke Damage Restoration Technician)
  • IICRC CPT (Contents Processing Technician)
  • IICRC OCT (Odor Control Technician) or equivalent
• Strong customer service and leadership skills.
• Deep understanding of residential and commercial mitigation.
• Experience managing crews, temporary labor, and subcontractors.
• Ability to scope and run projects of all sizes.
• Proficiency with Restore365, MICA, DocuSketch, and other relevant software.
• Valid driver’s license with clean driving record and reliable transportation.
• Excellent communication skills and a team-player mindset.

Why Join Us?

• Competitive pay & benefits
• Growth opportunities in a thriving industry, Paid Training
• PTO, 401K w Employee Match, 8 paid holidays
• Supportive & dynamic work environment
• The chance to make a real impact in disaster restoration

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities