Restoration Project Manager

Servpro Industries, Inc.; York (York County); On-site; USD 55,000 - 70,000; Full time

Job summary

Servpro of Reading Township is seeking a Restoration Project Manager to oversee restoration projects and crews. Responsibilities include ensuring project efficiency, managing customer satisfaction, and utilizing estimating software. Candidates should have management experience and a valid driver's license. Join a leading company dedicated to operational excellence.

Benefits

First-class compensation

IRA Matching

Career progression

Professional development

Qualifications

• Valid driver’s license required.
• At least 1 year of management or supervisory experience.
• At least 3 years of industry experience.

Responsibilities

• Oversee projects and manage restoration crews.
• Prepare estimates and negotiate scope and estimates.
• Ensure customer satisfaction and manage production expenses.

Skills

Management Experience

Estimating Experience

Customer Service

Team Coordination

Tools

Xactimate

Claims Connect

Job description

SERVPRO of Reading Township, York City is hiring a Restoration Project Manager!

Benefits

SERVPRO of Reading Township, York City offers:

• First-class compensation
• IRA Matching
• Career progression
• Professional development

And more!

As the Restoration Project Manager, you will oversee all aspects of assigned restoration projects and assigned restoration crews. This front-line management position leads their team to operational excellence.

Key Responsibilities

• Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software (Xactimate and Claims Connect)
• Negotiate customer and/or client approval of project scope and estimate
• Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors
• Review job site documentation to support the services provided and ensure proper client requirements and billing process
• Maintain written communication with customers, teammates, vendors, and insurance representatives
• Manage production expenses material assets

Additional Responsibilities:

• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Provide priority response to potential customers

Position Requirements

• Valid driver’s license
• At least 1 year of management and/or supervisory experience
• At least 3 years of industry experience
• Estimating Experience

Skills/Physical Demands/Competencies

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents
• Ability to successfully complete a background check subject to applicable law

Each SERVPRO Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.