Restoration Project Manager

SERVPRO of Vacaville / Dixon; Wilmington (NC); Presencial; USD 90 000 - 150 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

401(k)

Bonus based on performance

Company car

Dental insurance

Health insurance

Paid time off

Career progression

Professional development

Resumo da oferta

Our SERVPRO of Vacaville / Dixon franchise seeks a Restoration Project Manager to oversee all aspects of assigned restoration projects and crews, driving operational excellence. The role emphasizes top-tier customer service and efficient project delivery, with opportunities for training and career growth.

The position involves coordinating schedules, managing budgets, and maintaining communications with customers, vendors, and insurers, while training restoration teammates and recruiting as

Qualificações

• 3+ years years of restoration industry experience.
• IICRC certification of WRT at minimum
• Ability to write in Xactimate
• Valid driver’s license

Responsabilidades

• Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software
• Negotiate customer and/or client approval of project scope and estimate
• Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors
• Review job site documentation to support the services provided and ensure proper client requirements and billing process
• Maintain written communication with customers, teammates, vendors, and insurance representatives
• Manage production expenses including equipment, vehicles, and other material assets
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Provide priority response to potential customers
• Participate in recruiting, hiring, and training restoration teammates

Conhecimentos

Restoration experience

IICRC WRT

Xactimate

Driver's license

Descrição da oferta de emprego

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Benefits

• 401(k)
• Bonus based on performance
• Company car
• Dental insurance
• Health insurance
• Paid time off

Benefits

We offer:

• Compensation $100k+ (salary/commissions)
• Career progression
• Professional development

And more!

As the Restoration Project Manager, you will oversee all aspects of assigned restoration projects and assigned restoration crews. This front-line management position leads their team to operational excellence.

In this position, you will be making a difference for people each and every day!

When customers are having their worst day, you can be the hero.

Locally owned and operated leading disaster cleanup and restoration company in business in the Boston/North Shore area for over 33 years is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, and is a serious multi-tasker. Training will be provided.

Key Responsibilities

• Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software
• Negotiate customer and/or client approval of project scope and estimate
• Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors
• Review job site documentation to support the services provided and ensure proper client requirements and billing process
• Maintain written communication with customers, teammates, vendors, and insurance representatives
• Manage production expenses including equipment, vehicles, and other material assets

Additional Responsibilities

• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Provide priority response to potential customers
• Participate in recruiting, hiring, and training restoration teammates

Position Requirements

• 3+ years years of restoration industry experience
• IICRC certification of WRT at minimum
• Ability to write in Xactimate
• Valid driver’s license

Skills/Physical Demands/Competencies

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents
• Ability to successfully complete a background check subject to applicable law

Each SERVPRO® Franchise is Independently Owned and Operated. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.

Compensation: $90,000.00 - $150,000.00 per year

Picture yourself here fulfilling your potential.

At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. This franchise is locally owned and operated and a leading disaster restoration company in business in the New England area for over 34 years. We pride ourselves on helping people put their lives back together and helping them through their most stressful times. Working here is rewarding and offers the emotional fulfillment of a job well done every single day.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

We offer health, dental, vision, and 401Ks. But we also have amazing opportunities for bonuses, commissions, career progression, on the job training, and will pay for continued education and certifications. We also have Worklyfe.io perks built into our departments.

Come join our growing team!