Restoration Project Manager

Servpro Industries, Inc.; Virginia Beach (VA); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Paid time off

Training & development

401(k) matching

Bonus based on performance

Company car

Competitive salary

Dental insurance

First-class compensation

Superior benefits

Career progression

Professional development

Job summary

SERVPRO of Virginia Beach is seeking a Restoration Project Manager to oversee all aspects of assigned restoration projects and restoration crews. This front-line management position leads the team to operational excellence.

As the Restoration Project Manager, you will manage project scope, estimates, schedules, and resources, while maintaining strong client relationships and ensuring quality service delivery on active projects.

Qualifications

• Oversee restoration projects from scope to completion.
• Lead crews and coordinate resources for active jobs.
• Maintain client communications and documentation.

Responsibilities

• Ensure accurate scope of work and prepare estimates.
• Schedule, coordinate, and oversee crews and subcontractors.
• Review site documentation; ensure billing aligns with work.
• Maintain written communication with customers, vendors, and insurers.
• Manage project expenses including equipment and vehicles.
• Support recruiting, hiring and training of teammates.

Skills

Project management

Team supervision

Client/customer communication

Operational planning

Physical stamina

Education

High school diploma/GED

Associate or Bachelor’s degree preferred

Job description

Benefits

• Free uniforms


• Health insurance


• Paid time off


• Training & development


• 401(k) matching


• Bonus based on performance


• Company car


• Competitive salary


• Dental insurance

SERVPRO of Virginia Beach is hiring a Restoration Project Manager!

Benefits

SERVPRO of Virginia Beach offers:

• First-class compensation


• Superior benefits


• Career progression


• Professional development

And more!

As the Restoration Project Manager, you will oversee all aspects of assigned restoration projects and assigned restoration crews. This front-line management position leads their team to operational excellence.

Key Responsibilities

• Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software


• Negotiate customer and/or client approval of project scope and estimate


• Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors


• Review job site documentation to support the services provided and ensure proper client requirements and billing process


• Maintain written communication with customers, teammates, vendors, and insurance representatives


• Manage production expenses including equipment, vehicles, and other material assets

Additional Responsibilities

• Manage the customer and client experience and overall customer satisfaction tracked with online reviews


• Provide priority response to potential customers


• Participate in recruiting, hiring, and training restoration teammates

Position Requirements

• Valid driver’s license


• High school diploma/GED; Associate degree or Bachelor’s degree preferred


• At least 1 year of management and/or supervisory experience


• At least 3 years of industry experience


• IICRC certification a preferred

Skills/Physical Demands/Competencies

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance


• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)


• Ability to repetitively push/pull/lift/carry objects


• Ability to work with/around cleaning agents


• Ability to successfully complete a background check subject to applicable law

Each SERVPRO® Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.