Restoration Project Manager

SERVPRO of Northridge; Los Angeles (CA); On-site; USD 75,000 - 100,000; Full time

Job summary

A leading restoration company is seeking a Restoration Project Manager to oversee projects in Los Angeles. Responsibilities include managing crews, ensuring project scopes, and maintaining customer satisfaction. Candidates must have management experience and industry knowledge.

Benefits

First-class compensation

Superior benefits

Career progression

Professional development

Qualifications

• At least 1 year of management/supervisory experience required.
• At least 3 years of industry experience required.
• IICRC certification preferred.

Responsibilities

• Oversee all aspects of assigned restoration projects and crews.
• Ensure accurate scope of work and prepare estimates.
• Schedule and coordinate crews and subcontractors.

Skills

Management

Customer Satisfaction

Communication

Education

High School Diploma/GED

Associate or Bachelor’s Degree

Job description

Servpro of Northridge and Granada Hills is hiring a Restoration Project Manager!

Benefits

Our company offers:

• First-class compensation
• Superior benefits
• Career progression
• Professional development

And more!

As the Restoration Project Manager, you will oversee all aspects of assigned restoration projects and assigned restoration crews. This front-line management position leads their team to operational excellence.

Key Responsibilities

• Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software
• Negotiate customer and/or client approval of project scope and estimate
• Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors
• Review job site documentation to support the services provided and ensure proper client requirements and billing process
• Maintain written communication with customers, teammates, vendors, and insurance representatives
• Manage production expenses including equipment, vehicles, and other material assets

Additional Responsibilities:

• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Provide priority response to potential customers
• Participate in recruiting, hiring, and training restoration teammates

Position Requirements

• Valid driver’s license
• High school diploma/GED; Associate degree or Bachelor’s degree preferred
• At least 1 year of management and/or supervisory experience
• At least 3 years of industry experience
• IICRC certification a preferred

Skills/Physical Demands/Competencies

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents
• Ability to successfully complete a background check subject to applicable law

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All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.