Restoration Project Manager

Rainbow International, LLC; Levittown (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading company in the restoration industry is seeking a Restoration Project Manager to oversee projects, manage teams, and ensure customer satisfaction. The ideal candidate will have management experience, industry knowledge, and strong communication skills, and be able to lift moderate weights. They will oversee project estimates and ensure that high standards of service are maintained.

Benefits

Free uniforms

Paid time off

Qualifications

• At least 1 year of management and/or supervisory experience.
• At least 3 years of industry experience.
• IICRC certification preferred.

Responsibilities

• Oversee all aspects of restoration projects and lead teams.
• Prepare estimates and negotiate project scope.
• Manage production expenses and maintain client communications.

Skills

Communication

Detail-oriented

Team Player

Tools

Xactimate

Symbility

Microsoft Office

Job description

Benefits:

• Free uniforms
• Paid time off

As the Restoration Project Manager, you will oversee all aspects of assigned restoration projects and assigned restoration crews. This front-line management position leads their team to operational excellence.

Key Responsibilities

• Ensure an accurate scope of work for projects and prepare estimates utilizing proprietary software
• Negotiate customer and/or client approval of project scope and estimate
• Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors
• Review job site documentation to support the services provided and ensure proper client requirements and billing process
• Maintain written communication with customers, teammates, vendors, and insurance representatives
• Manage production expenses including equipment, vehicles, and other material assets

Additional Responsibilities:

• Manage the client experience and overall customer satisfaction tracked with online reviews
• Provide priority response to potential customers
• Participate in recruiting, hiring, and training restoration teammates
• Write Xactimate & Symbility estimates
• Address revision requests
• Communicate with insurance adjusters
• Communicate with policy holders
• Clerical duty as required including customer and job data entry
• Perform other duties as required. These duties may include job functions that are outside the scope of normal job duties

Position Requirements

• At least 1 year of management and/or supervisory experience
• At least 3 years of industry experience
• IICRC certification is preferred
• Xactimate and Symbility knowledge a plus (will train)
• Computer knowledge of Microsoft Office (Word, Outlook, Excel) and other computer software
• Strong written and verbal communication skills
• Detail-oriented with strong data entry and skills
• Professional appearance and personality
• Team player who can work independently

Skills/Physical Demands/Competencies

• Ability to lift approximately 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents