Restoration Project Manager

SERVPRO of Birmingham North; Dallas (TX); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Bonus based on performance

Company car

Competitive salary

Dental insurance

Job summary

SERVPRO of Birmingham North is seeking a Restoration Project Manager to oversee restoration projects and crews. You will ensure accurate project scopes and estimates, coordinate schedules, and maintain clear communication with clients and insurers to deliver quality service.

Qualified candidates have at least 1 year of supervisory experience and 3 years in the restoration industry; IICRC certification is preferred. Servpro offers competitive pay, benefits, and opportunities for advancement.

Qualifications

• At least 1 year of management or supervisory experience.
• At least 3 years of industry experience in restoration or related field.
• IICRC certification preferred but not required.

Responsibilities

• Prepare accurate scope of work and estimates using software and tools.
• Negotiate scope and estimates with customers/clients.
• Schedule and oversee crews, resources, and subcontractors on active projects.
• Review site documentation and ensure billing accuracy and client requirements.
• Manage production expenses including equipment, vehicles, and materials.
• Handle customer and client experience and satisfaction, tracked via feedback.
• Provide rapid response to potential customers and inquiries.
• Assist in recruiting, hiring, and training restoration team members.

Skills

Management

Supervision

Industry experience

Education

High school diploma/GED; Associate or Bachelor’s preferred

Job description

Benefits:

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Bonus based on performance
• Company car
• Competitive salary
• Dental insurance

Benefits

SERVPRO of Birmingham North offers:

• First-class compensation
• Superior benefits
• Career progression
• Professional development

And more!

Servpro is hiring a Restoration Project Manager!

As the Restoration Project Manager, you will oversee all aspects of assigned restoration projects and assigned restoration crews. This front-line management position leads their team to operational excellence.

Key Responsibilities

• Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software
• Negotiate customer and/or client approval of project scope and estimate
• Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors
• Review job site documentation to support the services provided and ensure proper client requirements and billing processMaintain written communication with customers, teammates, vendors, and insurance representatives
• Manage production expenses including equipment, vehicles, and other material assets

Additional Responsibilities:

• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Provide priority response to potential customers
• Participate in recruiting, hiring, and training restoration teammates

Position Requirements

• Valid driver’s license
• High school diploma/GED; Associate degree or Bachelor’s degree preferred
• At least 1 year of management and/or supervisory experience
• At least 3 years of industry experience
• IICRC certification a preferred

Skills/Physical Demands/Competencies

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents
• Ability to successfully complete a background check subject to applicable law

Each SERVPRO® Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.