Restoration Project Lead

ServiceMaster Restore; Fort Collins (CO); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

After hours bonus plan

6 paid holidays per year

401(k) with employer match

Flexible scheduling

Advancement opportunities

Paid time off

Training and development

Job summary

ServiceMaster Restore in Fort Collins, CO is seeking an experienced Lead Restoration Technician / Crew Chief to oversee field mitigation projects and guide restoration teams in line with IICRC S500 and S700 standards.

You'll lead water and fire damage projects, manage daily operations, perform moisture inspections and psychrometric calculations, coordinate with Project Management, and ensure compliance while training Technicians and coordinating with customers and adjusters.

Qualifications

• Experience leading restoration crews on water, fire, and smoke projects.
• Proficient in IICRC S500/S700 standards and drying science.
• Ability to perform moisture mapping and psychrometric calculations.
• Proven track record documenting workflow and coordinating with adjusters.

Responsibilities

• Lead water damage restoration, fire and smoke mitigation, and related remediation projects.
• Direct daily jobsite operations for technicians and subcontractors.
• Perform and verify moisture inspections, moisture mapping, and psychrometric calculations.
• Determine drying, cleaning, containment, and deodorization strategies in coordination with Project Management.
• Set up, monitor, and adjust drying equipment.
• Oversee controlled demolition and removal per approved scope.
• Enforce PPE usage, containment, and cross-contamination control.
• Conduct quality control inspections to ensure compliance with IICRC standards and company SOPs.
• Document moisture readings, equipment placement, job progress, and photos using restoration software.
• Communicate professionally with customers, adjusters, and internal teams.
• Train, mentor, and evaluate technicians at all skill levels.

Skills

Leadership experience

Moisture mapping

Psychrometric calculations

IICRC knowledge

Drying science

Team supervision

Customer communication

Emergency response

Education

IICRC WRT

IICRC FSRT

ASD

AMRT

Tools

Restoration software

Job description

ServiceMaster Restore – Water, Fire & Smoke Damage RestorationAt ServiceMaster Restore, we restore homes, businesses, and peace of mind after water, fire, and smoke losses. Backed by a nationally recognized brand and industry-leading standards, we deliver compliant, high-quality restoration services when customers need us most. We are seeking an experienced Lead Restoration Technician / Crew Chief with strong IICRC alignment to oversee field mitigation projects and lead restoration teams in accordance with IICRC S500 and S700 standards.This role is ideal for a technically skilled restoration professional who understands drying science, leads from the front, and holds teams accountable for quality and compliance.BenefitsAfter hours bonus plan6 paid holidays per year401(K) with employer matchFlexible schedulingOpportunity for advancementPaid time offTraining and DevelopmentKey ResponsibilitiesLead water damage restoration, fire and smoke mitigation, and related remediation projectsDirect daily jobsite operations for technicians and subcontractorsPerform and verify moisture inspections, moisture mapping, and psychrometric calculationsDetermine appropriate drying, cleaning, containment, and deodorization strategies in coordination with Project ManagementSet up, monitor, and adjust drying, filtration, and air scrubber equipmentOversee controlled demolition and removal per approved scopeEnforce PPE usage, containment, and cross-contamination controlConduct quality control inspections to ensure compliance with IICRC standards and company SOPsDocument moisture readings, equipment placement, job progress, and photos using restoration softwareCommunicate professionally with customers, adjusters, and internal teamsTrain, mentor, and evaluate technicians at all skill levelsWhy Join ServiceMaster Restore?Locally owned and operated for over 30 yearsCompetitive compensation with overtime potentialCompany-supported advanced IICRC certification and leadership trainingClear advancement path to Project Manager, Estimator, Operations Manager, or Senior LeadershipStable, year-round work in essential disaster recovery servicesOpportunity to lead meaningful projects that directly help communities recoverServiceMaster Restore franchise locations are independently owned and operated.Required QualificationsDemonstrated leadership or crew lead experienceValid driver’s license with acceptable driving recordAbility to lift 50+ lbs and work in physically demanding environmentsAvailability for emergency response and on-call rotationPreferred Qualifications3–5+ years of experience in restoration, mitigation, or disaster recoveryIICRC WRT and FSRT required; ASD, AMRT, or additional certifications strongly preferredStrong understanding of drying science, psychrometrics, and material behaviorExperience with insurance-driven restoration and adjuster coordinationProficiency in restoration documentation and job management softwareExperience assisting with job scoping, supplements, and scope validation