Restoration Project Director

Cotton Holdings Inc.; Worcester (MA); On-site; USD 85,000 - 100,000; Full time

Job summary

Cotton Holdings Inc. in Worcester, MA is seeking a Restoration Project Director to lead large-scale restoration projects, manage client relationships, and drive operational execution.

You will oversee scopes of work, estimates, contracts, and coordination with internal teams, while ensuring profitability, compliance with company standards, and effective risk management. Travel may be required.

Qualifications

• Bachelor's degree or equivalent work experience in restoration, construction, or related field.

Responsibilities

• Business Development: Cultivate relationships with adjusters, property owners, and facility managers to generate restoration opportunities.
• Project Execution: Prepare scopes of work, estimates, and contracts; ensure smooth project initiation and completion.
• Collaboration: Coordinate with Regional Marketing Director and Operations Manager to drive growth.
• Operational Oversight: Maintain high service quality and adherence to company standards across projects.
• Process Management: Ensure compliance with protocols, policies and financial reporting.

Skills

Leadership

Communication

Problem-solving

Organization

Driving

Education

Bachelor's degree or equivalent work experience in restoration/construction

Job description

Description

Department: Restoration

Location: Worcester, MA

Compensation: $85,000 - $100,000 / year

Join Our Team!

Are you passionate about leading large-scale restoration projects and building strong client relationships? At Cotton, we believe in empowering individuals, driving meaningful change, and fostering success through world-class restoration and construction services. As a Restoration Project Director, you'll play a vital role in overseeing project performance, client engagement, and operational execution.

Who We Are

Cotton is a global leader providing comprehensive solutions for property restoration, recovery, construction, and more. Whether we're responding to natural disasters or managing large-scale development projects, our innovative team combines world-class talent with a vast inventory of company-owned assets to achieve exceptional results. Ready to be part of our dynamic, mission-driven team? Let's get started!

What You'll Do

As a Restoration Project Director, you'll oversee the execution of restoration projects while ensuring exceptional service delivery and operational efficiency. Working closely with internal teams and external clients, you'll be responsible for:

• Business Development: Cultivating relationships with adjusters, property owners, and facility managers to generate commercial restoration opportunities.
• Project Execution: Preparing scopes of work, estimates, and contracts while ensuring seamless project initiation and completion.
• Collaboration: Coordinating with the Regional Marketing Director and Operations Manager to create synergies and drive business growth.

Operational Oversight: Communicating with project managers to maintain high service quality and adherence to company standards.

Process Management: Ensuring compliance with company protocols, policies, and financial reporting requirements.

Financial Responsibility: Managing invoicing, change orders, and collections to maintain project profitability.

Problem-Solving: Resolving conflicts with customers and adjusters while optimizing solutions to secure new work opportunities.

What You Bring to the Table

• Education & Experience: Bachelor's degree or equivalent work experience in restoration, construction, or a related field.
• Industry Knowledge: Proficiency in Time & Material billing, remediation, mitigation, and abatement.
• Leadership & Communication: Strong ability to build relationships, lead teams, and manage client expectations.
• Problem-Solving & Organization: Excellent decision-making, conflict resolution, and multitasking skills in fast-paced environments.
• Driving Record: Must meet company driving requirements, including age, experience, and a clean driving history.

Why join Cotton?

• Impactful Work: Play a key role in restoring communities and supporting clients during critical recovery periods.
• Collaborative Culture: Work alongside a team of dedicated professionals committed to excellence and innovation.
• Career Growth: Expand your skills in project management, business development, and operational leadership.
• Travel Opportunities: Experience diverse work environments with domestic and international travel opportunities.

Our Values

At Cotton, we value Action Orientation, Collaboration, and Accountability. We're seeking someone who communicates effectively, makes data-driven decisions, and thrives in our fast-paced, dynamic environment. If you're a problem-solver with a passion for delivering top-quality restoration services, we'd love to hear from you.

Disclaimer:

This Job Description indicates the general nature and level of work expected of the incumbent(s). It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the incumbent. Incumbent(s) may be asked to perform other duties as requested.

Equal Opportunity Employer/Veterans/Disabled

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