Restoration Project Crew Chief

SERVPRO of Vacaville / Dixon; Schaumburg (IL); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Health insurance

Bonus based on performance

Paid time off

Free uniforms

Opportunity for advancement

Competitive compensation

Career progression

Professional development

Job summary

SERVPRO of Central Schaumburg/West Bloomingdale is hiring a Restoration Project Crew Chief to supervise and perform on-site restoration work, ensuring quality and customer satisfaction. As a front-line representative, you’ll coordinate production activities, manage crews, and document job files for each project.

The role requires a valid driver’s license, 1–3 years in cleaning/restoration or construction, and a willingness to follow safety guidelines and company procedures.

Qualifications

• Valid driver's license is required.
• High school diploma or GED is preferred.
• 1–3 years of experience in cleaning, restoration, or construction.
• IICRC certification is a plus, not required.

Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control.
• Manage the customer and client experience and overall customer satisfaction.
• Communicate clear expectations to restoration technicians, participate in and supervise their activities.
• Document a detailed and accurate job file to support the services provided.
• Manage labor and consumable item usage on assigned projects.
• Communicate with restoration project manager and office staff on project progress and issues.
• Communicate and follow all OSHA and SERVPRO guidelines for job safety.
• Coach and train restoration technicians.

Skills

Valid driver's license

OSHA safety awareness

Communication skills

Education

High school diploma/GED

IICRC certification (preferred)

Job description

• Professional development

Benefits

• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off
• Free uniforms

SERVPRO of Central Schaumburg/West Bloomingdale is hiring a Restoration Project Crew Chief!

SERVPRO of Central Schaumburg/West Bloomingdale offers:

• Competitive compensation
• Benefits
• Career progression
• Professional development

And more!

As the front-line representative of the SERVPRO® brand, the Restoration Project Crew Chief demonstrates the company's Here to Help® commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.

Key Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control
• Manage the customer and client experience and overall customer satisfaction
• Communicate clear expectations to restoration technicians, participate in and supervise their activities
• Document a detailed and accurate job file to support the services provided
• Manage labor and consumable item usage on assigned projects
• Communicate with restoration project manager and office staff on project progress and issues

Additional Responsibilities

• Communicate and follow all OSHA and SERVPRO® guidelines for job safety
• Manage assets by protecting and using equipment and materials properly
• Coach and train restoration technicians

Position Requirements

• Valid driver's license
• High school diploma/GED (preferred)
• At least 1-3 years of experience in cleaning, restoration, or construction
• IICRC certification a plus, not required

Skills/Physical Demands/Competencies

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents
• Ability to successfully complete a background check subject to applicable law

Each SERVPRO® Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.

Compensation: $24.00 - $27.50 per hour

Picture yourself here fulfilling your potential.

At SERVPRO®, you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.