Restoration Supervisor

SERVPRO of Vacaville / Dixon; Baltimore (MD); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Dental insurance

Competitive compensation

Superior benefits

Career progression

Professional development

Job summary

SERVPRO of Catonsville is seeking a Restoration Supervisor to coordinate production and ensure quality across restoration projects. You will supervise technicians, manage client experience, and document job files for accurate records.

Requirements include a valid driver’s license, 1 year of restoration/construction experience, and a high school diploma; IICRC certification is a plus. Compensation ranges from $20.00 to $28.00 per hour with strong benefits.

Qualifications

• Valid driver’s license required.
• High school diploma or GED preferred.
• At least 1 year of experience in cleaning, restoration, or construction.
• IICRC certification is a plus but not required.

Responsibilities

• Coordinate and perform production processes as scheduled with quality control.
• Manage customer and client experience and overall satisfaction via online reviews.
• Communicate expectations to restoration technicians and supervise activities.
• Document a detailed job file to support services provided.
• Manage labor and consumable usage on projects.
• Communicate progress and issues with project manager and office staff.
• Follow OSHA guidelines for job safety.
• Coach and train restoration technicians.

Skills

Lifting 50-100 lbs

Climbing ladders

Work in tight spaces

Push/pull/lift objects

Work with cleaning agents

Education

High school diploma/GED

IICRC certification

Job description

Benefits

• Professional development

• Health insurance
• 401(k) matching
• Dental insurance

• Competitive compensation
• Superior benefits
• Career progression
• Professional development

SERVPRO of Catonsville is hiring a Restoration Supervisor!

Key Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Communicate clear expectations to restoration technicians and supervise their activities
• Document a detailed and accurate job file to support the services provided
• Manage labor and consumable item usage on assigned projects
• Communicate with restoration project manager and office staff on project progress and issues

Additional Responsibilities

• Communicate and follow all OSHA guidelines for job safety
• Manage assets by protecting and using equipment and materials properly
• Coach and train restoration technicians

Position Requirements

• Valid driver’s license
• High school diploma/GED (preferred)
• At least 1 year of experience in cleaning, restoration, or construction
• IICRC certification a plus, not required

Skills/Physical Demands/Competencies

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents

Each SERVPRO® Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.

Compensation: $20.00 - $28.00 per hour

Picture yourself here fulfilling your potential.

At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.