Restoration Ops Lead — Customer Service & Team Growth

Rainbow International Of Cincinnati; Fairfield (OH); On-site; USD 28,929 - 34,440; Full time

Job summary

Rainbow International Of Cincinnati is seeking an Assistant Manager to oversee daily operations and drive service excellence in our restoration and cleaning environment. You will support a skilled team, manage production at each job, and coordinate with departments to keep workflows efficient in Ohio.

The role emphasizes leadership, strong communication, and a customer-first approach, with a compensation range noted in the posting. This is an on-site position within our Cincinnati operation.

Qualifications

• Previous experience in a management or supervisory role.
• Strong leadership and the ability to motivate a team.
• Excellent communication and interpersonal skills.
• Ability to handle multiple tasks and prioritize.
• Proficient in Microsoft Office and other relevant software.
• High attention to detail and problem-solving skills.
• Valid driver's license and reliable transportation.
• Positive attitude and customer satisfaction focus.

Responsibilities

• Assist in managing daily operations to ensure high-quality service delivery.
• Support the training and development of team members to enhance performance.
• Monitor inventory levels and assist in ordering supplies as needed.
• Handle customer inquiries and resolve issues promptly and professionally.
• Coordinate with other departments to streamline workflow and improve efficiency.
• Drive and lead production at each job.
• Ensure compliance with safety and company policies at all times.
• Contribute to a positive work environment and team culture.

Skills

Leadership

Communication

Interpersonal skills

Multitasking

Problem-solving

Driver's license

Customer satisfaction

Tools

Microsoft Office

Job description

Rainbow International Of Cincinnati is seeking an Assistant Manager to oversee daily operations and drive service excellence in our restoration and cleaning environment. You will support a skilled team, manage production at each job, and coordinate with departments to keep workflows efficient in Ohio.

The role emphasizes leadership, strong communication, and a customer-first approach, with a compensation range noted in the posting. This is an on-site position within our Cincinnati operation.