Restoration Manager

Restoration 1 of Chester County; Marple Township (PA); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading restoration service provider is seeking an Experienced Restoration Manager in Marple Township, Pennsylvania. You will handle business development, operations, and management responsibilities while working in a fast-growing company. Candidates should have 1-3 years of restoration construction and project management experience, alongside strong skills in financial management. This role offers a dynamic environment with potential growth and learning within an inclusive team.

Qualifications

• 1-3 years restoration construction experience.
• 1-3 years Project Management and Estimating experience.
• Experience in interpreting financial statements.

Responsibilities

• Market Restoration 1 services to customers.
• Manage customer service contracts effectively.
• Conduct performance evaluations and discussions.

Skills

Restoration construction experience

Project Management

Financial statement management

Problem-solving

MS Office

RMS

Xactimate

IICRC Certifications

Job description

We are looking for:

Experienced Restoration Manager

Restoration1 of Chester/Delaware County is searching for the most EXPERIENCED Restoration Manager in the industry. Join a highly performing and motivated team in a fast-growing company. You will be helping us to expand and grow our company and there is lots of potential to learn and grow in a diverse, inclusive, and fun environment.

Business Development Responsibilities

• Marketing of Restoration 1 services to existing and potential customers in the Market Area.
• Identifying additional service opportunities on existing customer contracts.
• Initial and on-going communications with existing or potential Restoration 1 customers.
• Initiating sales quotes and securing new customer sales orders.
• Support the development of new service portfolio as requested.

Operational Responsibilities

• Ensuring all customer service contracts are properly staffed, equipped, supplied and executed on a timely basis.
• Ensuring all tools, equipment, vehicles and supplies are properly utilized, maintained and stored.
• Proactively identifying and resolving all customer service issues or concerns on a timely and proactive basis.
• Ensure availability and to schedule appropriately Team members for peak periods to work longer shifts.

Management Responsibilities

• Assisting the owner in conducting performance evaluations and performance-related discussions.
• Monitoring the workplace and neutralizing any potential hazards that exist for Team members during the performance of their duties.
• Assign work to Team members appropriate to their respective skill levels.
• Providing on-the-job coaching and counseling to Team members so that they have every opportunity to safely and efficiently perform their job duties and maximize Restoration 1 customer satisfaction.
• Ensuring the efficient and effective execution of customer services by Team members.
• Final inspection and sign-off of each property before leaving the site each day.
• Manage Team members at the end of each shift and ensure all procedures are followed.

Qualifications

• 1-3 years restoration construction experience
• 1-3 years Project Management and Estimating experience
• Experienced at reading, interpreting, and managing financial statements
• Ability to effectively present information in one-on-one, small or large group situations to customers, homeowners, and employees in the organization
• Demonstrated ability to solve problems and make prudent decisions
• Strong knowledge of MS Office, RMS, and Xactimate
• IICRC Certifications

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Restoration 1 Corporate.