Restoration Manager -

Implement4; Chattanooga (TN); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k)

Company vehicle or allowance

Job summary

A leading restoration organization is seeking experienced Restoration Managers to oversee mitigation and contents production teams in Chattanooga. This hands-on role involves managing crews, engaging with customers, and ensuring efficient job execution. Candidates should have experience with restoration work, proficiency in Xactimate, and a strong focus on production efficiency and customer satisfaction. The role offers competitive compensation, with a base salary up to $70,000 plus performance incentives, and benefits including health insurance and a 401(k).

Qualifications

• Experience managing mitigation or contents work in a restoration environment.
• Proven ability to lead production crews and hold performance standards.
• Strong understanding of job flow, documentation, and insurance-driven expectations.

Responsibilities

• Directly manage mitigation or contents production crews in the field.
• Serve as the primary point of contact for customers during active jobs.
• Set clear expectations with customers from day one regarding scope, timeline, and process.
• Prepare and review up-front estimates to support production and documentation.
• Ensure crews complete work efficiently, safely, and to company standards.

Skills

Leadership of production crews

Customer communication

Xactimate proficiency

Job documentation standards

Job description

Chattanooga, United States | Posted on 02/05/2026

Location: Chattanooga, Tennessee (On-site)

Compensation: Up to $70,000 Base + 1% of Total Volume Incentive

Target Earnings: ~$90,000 All-In (subject to minimums and performance thresholds)

Reports To: Operations Manager

Industry: Restoration Operations

Availability: Immediate Start

Overview

We are representing a restoration organization seeking two Restoration Managers one to directly lead Mitigation and the other to lead Contents production teams in the Chattanooga market. These are hands‑on, on‑site leadership roles responsible for managing crews, setting customer expectations, and ensuring work is executed efficiently and documented correctly.

This role sits at the intersection of field execution, customer communication, estimating, and administrative coordination. The Restoration Manager is accountable for how jobs start, how they run, and how they close. When expectations are unclear, production slows, or job files fall apart—this role owns the correction.

This position is not designed for entry‑level technicians. The right candidate has already run jobs, dealt with customers, understands insurance‑driven restoration work, and is comfortable being accountable for outcomes.

Key Responsibilities

• Directly manage mitigation or contents production crews in the field
• Serve as the primary point of contact for customers during active jobs
• Set clear expectations with customers from day one regarding scope, timeline, and process
• Prepare and review up‑front estimates to support production and documentation
• Ensure crews complete work efficiently, safely, and to company standards
• Coordinate closely with Administration to ensure job files, documentation, photos, and estimates are complete
• Identify and resolve production issues before they escalated
• Maintain job momentum from start through close‑out
• Communicate regularly with the Operations Manager on workload, challenges, and performance

What This Role Is — and Is Not

This is a field‑forward management role, not an estimating‑only position

This is not appropriate for junior techs without leadership experience

This role requires customer‑facing confidence and decision‑making

Success is measured by production efficiency, customer experience, and clean job files

Why This Opportunity

This role offers a clear path for experienced restoration professionals who want more responsibility, more income tied to performance, and direct operational impact. Leadership understands that strong field managers drive customer satisfaction, revenue, and stability.

Requirements

Required Experience & Background

Experience managing mitigation or contents work in a restoration environment

Proven ability to lead production crews and hold performance standards

Proficiency in Xactimate is required

Strong understanding of job flow, documentation, and insurance‑driven expectations

Ability to communicate clearly with customers, crews, and administrative teams

Consistent work history demonstrating reliability and accountability

Prior estimating and customer‑facing experience strongly preferred

Base Salary: Up to $70,000

Incentive Compensation: 1% of total production volume (subject to minimums)

Target total compensation approximately $90,000 for strong performers

Health, dental, and vision insurance

401(k)

Company vehicle or allowance (as applicable)