Restoration Laundry Technician — On‑Call, Bonus & PTO

Prism Specialties; Oklahoma City (OK); On-site; USD 15,153 - 17,908; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Paid time off

Job summary

Prism Specialties is seeking a Laundry Technician to process soft goods and respond to commercial and residential customers affected by water, fire, or mold damage. This position requires the ability to be on call and respond immediately as necessary based on company needs.

You will sort, wash, dry and fold laundry, assess fabrics, learn systems and processes, and communicate with customers and insurance adjusters. Travel may be required and overtime may be available.

Qualifications

• Valid driver’s license and good driving record preferred.
• Ability to lift and carry 50 pounds.
• Stand for long periods of time.
• Bend over, crawl or kneel.
• Ability to learn, comprehend and follow instructions.
• Must be able to speak English.

Responsibilities

• Sort, wash, dry and fold laundry.
• Aptitude to learn systems and processes.
• Knowledge of fabrics, tools, equipment, and safety practices preferred.
• Determine the cleanability of items.
• Follow manufacturer instructions for equipment maintenance.
• Read cleaning labels and determine cleaning methods for fabrics.
• Respond to insurance claims.
• Walk-through claims with an adjuster and insured, explain our process.
• Photograph affected textiles and damaged goods.
• Complete electronic paperwork for claims using an iPad.
• Pickup/delivery of textiles/soft goods.
• Communicate with customers to ensure needs are met.
• Maintain company vehicles, equipment, and warehouse.
• Travel with overnight stays if needed.
• Work overtime if needed.
• Ensure jobs exceed customer expectations.
• Support other business functions as brand/biz grows.

Skills

Valid driver's license

Lifting 50 lbs

Stand for long periods

Bend/crawl/kneel

Learn and follow instructions

English proficiency

Job description

Prism Specialties is seeking a Laundry Technician to process soft goods and respond to commercial and residential customers affected by water, fire, or mold damage. This position requires the ability to be on call and respond immediately as necessary based on company needs.

You will sort, wash, dry and fold laundry, assess fabrics, learn systems and processes, and communicate with customers and insurance adjusters. Travel may be required and overtime may be available.