Restoration Crew Chief - SPIL

ServiceMaster Clean of Fraser Valley; Springfield (IL); On-site; USD 28,929 - 30,307; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Paid time off

Commission bonus

Job summary

ServiceMaster DSI in Springfield, IL seeks a Restoration Crew Chief/Restoration Supervisor for residential and commercial fire and water cleanup and restoration. You will lead a crew, perform specialty mitigation, light demolition, water extraction, cleaning, mold abatement, and content handling, while mentoring teammates and ensuring project success.

The role offers on-the-job training, competitive pay starting at $21–$22 per hour, and opportunities for advancement in a supportive,

Qualifications

• Experience in restoration or carpet and upholstery cleaning.
• Previous restoration as Crew Chief is desirable but training will be provided.

Responsibilities

• Ensures timely, high-quality completion of restoration projects.
• Directs and supervises Restoration Technicians and Staff Laborers on assigned projects.
• Monitors competence and quality of the team and provides training as needed.
• Maintains equipment and supplies, ensuring security and cleanliness.
• Ensures project documentation and photo-documentation meet protocols.
• Maintains excellent customer communication and relations.
• Performs additional duties as required.

Skills

Strong communication

Leadership

Education

Water Restoration Technician (WRT) Certification

Job description

Benefits

• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

We are the nation's largest ServiceMaster franchise company and we have an opening in our Springfield, IL branch that offers its employees on-the-job training and opportunities for career advancement. This is a purpose-driven career where your work directly supports communities in times of crisis.

Who we are

ServiceMaster DSI provides restoration in Springfield, IL and surrounding areas. We invest in education, embrace innovation through the latest tools and technology, and give employees the knowledge to lead and grow in a robust industry. We are leaders in disaster restoration cleaning and are known for the great care we take with clients and employees alike.

• Our community-like work environment focuses on providing extensive training to service our clients with the most advanced equipment in the restoration industry.
• We promote a collaborative culture that values flexibility, mutual respect, and work-life balance.
• We believe that engaged and happy employees make ServiceMaster DSI an amazing place to work where we are always ready to help families and businesses recover from fire and water damage.

Position

We're looking for a Restoration Crew Chief/Restoration Supervisor. This position is for residential and commercial fire and water clean-up and restoration. Job assignments include but are not limited to specialty mitigation services, light demolition, water extraction, carpet and upholstery cleaning, mold abatement, vandalism clean-up, fire and smoke damage mitigation, content move-outs and pack-ins, and content cleaning. This position also directs, aids and supervises the Restoration Technicians assigned to the project. As a Restoration Crew Chief, you will take on a leadership role where you can apply your skills, mentor others and take pride in impacting your community.

The salary for this position starts at $21-$22 per hour and is negotiable based on experience.

Benefits Include

• Medical, Dental, Vision along with other supplementary plans
• 401K
• Generous PTO
• Potential for Commission Bonus

Requirements

• Experience in restoration or carpet and upholstery cleaning.
• Previous experience as a Crew Chief in a fire and flood restoration company is highly desired but willing to train the right candidate!
• Strong communication skills.
• Valid driver's license.
• Reliable transportation.
• Previous restoration experience is a plus.
• Ability to travel out of town.
• Able to move and/or lift 50+ lbs.
• Pass background check and drug screen.
• Water Restoration Tech Certification (WRT).

Responsibilities

• Ensures the timely quality completion of assigned restoration cleaning, moving, packing, or general labor projects.
• Directs, aids and supervises the Restoration Techs and Staff Laborers assigned to the Restoration Crew Chief by the Project Manager for each project.
• Ensure and evaluate competence and quality of the Restoration Techs and Staff Laborers.
• Ensures a continuous increase in the knowledge and skill level (training) of the Restoration Techs and Staff Laborers.
• Ensures the security, integrity, and cleanliness of all company equipment and supplies used on or taken to assigned projects by the Restoration Crew Chief.
• Ensures the productivity of the Restoration Techs and Staff Laborers who are assigned to the Restoration Crew Chief by the Production Manager.
• Ensures all required restoration project documentation, including forms and photo-documentation, is completed in accordance with established protocols.
• Ensures excellent customer communication and relations.
• Perform other duties as required. These may include job functions that are outside the scope of normal job duties.

Why Should You Apply?

• Competitive compensation with opportunity for overtime.
• Great benefits, professional development, and training.
• We work together – openly and cross-functionally because it enables us to build relationships, learn together and win as a team.
• We go above and beyond for our clients, offering a dynamic environment with abundant learning and growth opportunities and hard work and results are rewarded.

If you're looking for a challenging and fulfilling career, be part of the ServiceMaster DSI family.

Equal Employment Opportunity Employer/ Veterans Welcomed!