Restoration Crew Chief

ZipRecruiter; Martinez (CA); On-site; USD 45,000 - 65,000; Full time

Job summary

Une franchise dynamique de nettoyage et de restauration recherche un chef d'équipe qui fera la différence en supervisant les opérations et en assurant la satisfaction client. Le poste comprend la gestion des travaux, la réponse aux appels de service et le respect des normes de sécurité, tout en offrant des opportunités d'apprentissage et de croissance.

Benefits

Opportunités de formation et de développement

Travail dans un environnement dynamique

Rémunération concurrentielle

Qualifications

• Expérience en nettoyage/restauration appréciée.
• Doit avoir la capacité de voyager localement ou hors de l'état.
• Capacité à soulever jusqu'à 50 livres régulièrement et jusqu'à 100 livres avec assistance.

Responsibilities

• Gérer et compléter les travaux selon les processus de l'entreprise.
• Répondre aux appels de services et établir un flux de travail efficace.
• Superviser et communiquer avec les techniciens de production pour garantir la qualité.

Skills

Communication efficace

Gestion de temps

Résolution de problèmes

Education

High school diploma/GED

IICRC certifications

Job description

Job DescriptionJob DescriptionDo you love helping people through difficult situations?
Then dont miss your chance to join our Franchise as a new crew chief. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage Like it never even happened!
Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then youll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero!
As a valued SERVPRO Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.

Job Description:
Manage and complete jobs according to SERVPRO processes per work order. Respond to service calls, set up and establish efficient job flow, coordinate requirements for the job, complete job documentation, perform and supervise production work, and monitor assigned jobs from start to finish. Follow and enforce all safety procedures on the job site. Communicate and establish relationships with commercial, insurance, and residential customers.
Responsibilities:

• Explain processes and answer customer questions, as needed
• Monitor, communicate, and respond to customer needs/concerns to ensure customer needs are met
• Communicate clear expectations to Production Technicians and supervise their activities
• Perform production processes as scheduled and ensure quality control
• Identify safety hazards, communicate, and establish control measures to ensure the safety of occupants and workers
• Resolve problems quickly as they arise
• Manage job file documentation to ensure complete and accurate project details
• Manage assets by protecting and using equipment and materials properly
• Clean and maintain vehicles, equipment, warehouse, and office areas

Qualifications:

• Effective written and oral communication
• Experience in cleaning/restoration
• High school diploma/GED
• IICRC certifications
• Ability to travel locally or out of state when necessary

Physical and Work Environment Requirements:

• Ability to regularly lift 50 pounds and ability to lift up to 100 pounds with assistance
• Exposure to chemicals
• Walking and standing for long periods of time, driving, sitting, climbing,
• Ability to climb ladders and work at ceiling heights
• Ability to work in tight spaces (e.g., crawls spaces under buildings)
• Repetitive pushing/pulling/lifting/carrying objects

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.