Restoration Crew Chief

ServiceMaster DSI; Champaign (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in disaster restoration is seeking a Lead Technician/Supervisor to join their dynamic team. This role involves overseeing residential and commercial fire and water clean-up and restoration, ensuring high-quality service delivery while leading a team of Restoration Technicians. With a strong focus on employee training and community, this position offers competitive compensation, great benefits, and ample opportunities for career advancement. If you're passionate about helping others and thrive in a supportive work environment, this could be the perfect fit for you.

Benefits

Health and Wellness Insurance

Generous PTO and Holiday Pay

Dental, Vision, Life insurance

401K

Overtime opportunities

Qualifications

• Experience in restoration or carpet cleaning is essential.
• Valid Driver's License and reliable transportation required.

Responsibilities

• Supervise and direct Restoration Techs and Staff Laborers.
• Ensure timely and quality completion of restoration projects.
• Maintain excellent customer communication and relations.

Skills

Restoration experience

Carpet and upholstery cleaning

Communication skills

Ability to lift 50+ lbs

Water Restoration Tech Certification (IICRC)

Education

High School Diploma or equivalent

Tools

Restoration equipment

Job description

We are the nation’s largest ServiceMaster franchise company with 19 branches located in Illinois, Indiana, Missouri, Colorado, Florida, Minnesota, North Carolina, Kansas and Wisconsin that offers its employees on-the-job training and opportunities for career advancement while helping people in need.

Who we are: ServiceMaster DSI provides restoration in Champaign, IL, and surrounding areas. With continued investment in education, the latest tools and technology, and expert training, we are industry leaders in disaster restoration cleaning and are known for the great care we take with clients and employees alike.

• Our community-like work environment focuses on providing extensive training to service our clients with the most advanced equipment in the restoration industry.
• We believe that engaged and happy employees make ServiceMaster DSI an amazing place to work where we are always ready to help families and businesses recover from fire and water damage.

The Position:

We’re looking for a Lead Technician/Supervisor. This position is for residential and commercial fire and water clean-up and restoration. Job assignments include but are not limited to specialty mitigation services, light demolition, water extraction, carpet and upholstery cleaning, mold abatement, vandalism clean-up, fire and smoke damage mitigation, content move-outs and pack-ins, and content cleaning. This position also directs, aids, and supervises the Restoration Technicians assigned to the project.

The pay starts at $20+ per hour, negotiable based on experience.

Benefits:

• Health and Wellness Insurance
• Generous PTO and Holiday Pay
• Dental, Vision, Life insurance, along with 401K

Requirements:

• Restoration or carpet and upholstery cleaning experience
• Previous experience as a Crew Chief in a fire and flood restoration company
• Good communication skills
• Valid Driver's License
• Reliable transportation
• Ability to travel out of town
• Able to move and/or lift 50+ lbs.
• Water Restoration Tech Certification IICRC (WRT)

Responsibilities:

• Ensures the timely quality completion of assigned restoration cleaning, moving, packing, or general labor projects.
• Directs, aids, and supervises the Restoration Techs and Staff Laborers assigned to the Restoration Crew Chief by the Project Manager on a per-project basis.
• Ensures and evaluates competence and quality of the Restoration Techs and Staff Laborers.
• Ensures a continuous increase in the knowledge and skill level (training) of the Restoration Techs and Staff Laborers.
• Ensures the productivity of the Restoration Techs and Staff Laborers assigned to the Restoration Crew Chief by the Production Manager.
• Ensures all required restoration project documentation, including forms and photo-documentation, is completed in accordance with established protocols.
• Ensures excellent customer communication and relations.
• Performs other duties as required, which may include job functions outside the scope of normal job duties.

Why Should You Apply?

• Competitive compensation with opportunity for overtime
• Great Benefits
• We work together – openly and cross-functionally because it enables us to build relationships, learn together, and win as a team.
• We go above and beyond for our clients, and you’ll find that we have a dynamic environment where learning and growth opportunities are abundant and hard work and results are awarded.

If you’re looking for a challenging and fulfilling career, be part of the ServiceMaster DSI family.