Restoration Crew Chief

Servpro Industries, Inc.; Carrollton (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Restoration Supervisor, where you can make a positive impact every day! This role involves coordinating restoration projects, ensuring quality control, and enhancing customer experiences. You will lead a team of restoration technicians, ensuring they have clear expectations and the support they need to succeed. With a commitment to safety and excellence, you’ll play a crucial part in helping customers during their times of need. If you are self-motivated and service-oriented, this could be the perfect opportunity to grow your career in a rewarding environment.

Benefits

Competitive Compensation

Service to the Community

Team Environment

Stability & Growth

Qualifications

• 1+ year experience in cleaning, restoration, or construction.
• Valid driver's license and ability to lift heavy objects.

Responsibilities

• Coordinate and perform production processes while ensuring quality control.
• Manage customer satisfaction and document job files accurately.

Skills

Customer Service

Team Management

Safety Compliance (OSHA)

Restoration Techniques

Physical Stamina

Education

High School Diploma/GED

Tools

Cleaning Equipment

Restoration Tools

Job description

SERVPRO of Bent Tree/Carrollton is hiring a Restoration Supervisor!

SERVPRO of Bent Tree/Carrollton offers:

• Competitive compensation

As the front-line representative of the SERVPRO brand, the Restoration Supervisor demonstrates the company’s Here to Help commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.

Key Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Communicate clear expectations to restoration technicians and supervise their activities
• Document a detailed and accurate job file to support the services provided
• Manage labor and consumable item usage on assigned projects
• Communicate with restoration project manager and office staff on project progress and issues

Additional Responsibilities:

• Communicate and follow all OSHA guidelines for job safety
• Manage assets by protecting and using equipment and materials properly
• Coach and train restoration technicians

Position Requirements

• Valid driver’s license
• High school diploma/GED (preferred)
• At least 1 year of experience in cleaning, restoration, or construction
• IICRC certification a plus, not required
• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents
• Ability to successfully complete a background check subject to applicable law

Compensation: $18.00 - $23.00 per hour

Picture yourself here fulfilling your potential.

At SERVPRO, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.

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WHY CONSIDER A CAREER WITH SERVPRO?

Service to the Community

Being Part of a Team

Stability & Growth