Restoration and Emergency Cleaner – Sioux Falls, SD
Purpose
Promote business growth and exceptional customer satisfaction by specializing in two key areas: restoration cleaning of customer belongings after a fire loss, and providing deep cleaning services for residential and commercial properties, including post-construction and move-out/deep house cleans. This is a dynamic role requiring flexibility and specialized cleaning and restoration skills.
Essential Functions
- Perform specialized fire contents cleaning and restoration, including documenting, carefully packing, and safely transferring restorable customer belongings from a fire-damaged site.
- Utilize specialized restoration equipment and chemicals to clean and deodorize smoke- and soot-damaged items in a controlled environment.
- Conduct thorough post-construction cleaning (rough and final cleans) for new buildings and remodels, including scrubbing walls, counters, cabinets, and floors to prepare the space for use.
- Execute comprehensive residential deep cleans such as move-out cleans and recurring deep house cleanings.
- Execute time-sensitive emergency restoration services and biohazard remediation, maintaining a readiness to deploy for urgent trauma or safety-related clean-ups at a moment's notice.
- Perform general surface cleaning, including dusting and vacuuming.
- Demonstrate a positive and empathic approach when communicating with customers undergoing a stressful loss or transition.
- Cross-train to assist with restoration tasks in other departments as needed.
Additional Expectations
- Reliable Attendance is critical, as this role may involve time-sensitive emergency response.
- Demonstrate strong knowledge and skills in specialized cleaning and restoration techniques.
- Communicate with a positive and empathic approach to customer interactions.
- Work diligently, efficiently, and demonstrate strong organizational skills with acute attention to detail.
- Respond positively to sudden changes and adjust quickly to changing circumstances
- Exhibit strong problem-solving, decision-making, and judgment skills in both independent and group working environments
- Actively follow and support the Mission of INTEK, its policies and procedures.
- Perform other duties as assigned.
Experience and Education
- High School Graduate or GED Required.
- Valid driver’s license and satisfactory driving record Required (for travel to various job sites).
- Ability to pass a background check Required.
Physical Demands
- Ability to bend, climb or balance, kneel, stoop, walk, or push and pull objects.
- Ability to lift up to 25 lbs. and occasionally 100 lbs., to perform job functions.
- Ability to work in a variety of environments, conditions, and temperatures.