Restaurant Waiter/Waitress

Casino Omaha; Onawa (IA); On-site; USD 25,000 - 35,000; Full time

Job summary

Casino Omaha is seeking a friendly restaurant server to greet guests, take orders, and deliver timely service in the restaurant area during assigned shifts. You will collaborate with restaurant and bar staff to ensure a positive guest experience from arrival to departure.

Responsibilities include providing beverage and menu knowledge, serving guests, and assisting teammates as needed while upholding safety and responsible alcohol service. Evening, holiday, and weekend availability is required.

Qualifications

• Customer service experience required.
• Able to work evenings, holidays and weekends.
• Must be at least 18 years old.
• High School diploma or GED required.
• Must obtain and maintain a Gaming License.
• Team player and able to multitask.

Responsibilities

• Greet guests and take orders.
• Provide prompt, courteous service in restaurant area.
• Assist other restaurant and bar personnel as needed.
• Ensure safe and responsible service of alcohol.
• Adhere to casino policies and team member handbook.
• Assist supervisor and fellow employees as necessary.
• Other duties as assigned.

Skills

Customer service

Teamwork

Communication skills

Education

High School Diploma or GED

Job description

Responsible for providing prompt, efficient and courteous service to customers in the Restaurant area, on an assigned shift, and assist other restaurant and bar personnel as needed. Contribute to each guest a positive experience from the time they arrive until they depart.

Duties & Responsibilities:

Greet Guests and take orders.

As a waitress/waiter you need to have the ability to accomplish many tasks simultaneously;

Must be organized;

Provide information to customers as needed;

Be able to work under stressful conditions;

Safe and responsible sales and service of alcohol;

Must be knowledgeable of all beverage and menu items sold;

Restaurant Associates must be on time for work and present on scheduled days. Associates must also be present for mandatory trainings and meetings;

Assist in maintaining a safe work environment;

Adhere to the policies and procedures as stated in the Blackbird Bend Casino team member handbook;

Assist supervisor and fellow employees as necessary;

Other duties as assigned;

Minimum Qualifications

Works in areas with varying or excessive levels of noise, crowds, smoke, hazards, such as cleaning chemicals;

Ability to communicate with customers and employees;

Requires prolonged periods of being on your feet;

Light/moderate lifting required;

Must be a TEAM player;

Customer service experience needed;

Be available to work evenings, holidays and weekends;

Must be a minimum of 18 years of age or older upon employment;

Must have a High School Diploma or GED;

Must attend trainings as needed;

Must be able to obtain and maintain a valid Gaming License