Restaurant Training & Engagement Content Designer

Checkers & Rally’s Drive-In Restaurants; Tampa (FL); Hybrid; USD 65,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Benefits

Competitive PTO Policy with Paid Holli

401k w/ a company match

Cell Phone Reimbursement

Employee Discount at restaurants

Job summary

Checkers & Rally's Drive-In Restaurants in Tampa, FL is seeking a Training & Education Engagement Specialist to design and deliver engaging training content for field teams, focusing on digital communication, video production, and microlearning. The role requires collaborating with Operations, Training, and SMEs to support initiatives and improve knowledge retention.

The ideal candidate translates operational procedures into engaging materials, manages the LMS day-to-day, and stays current with

Qualifications

• Associate's degree or equivalent experience in a related field.
• 2–5 years of experience in restaurants, designing training or learning content.
• Video editing and graphic design experience with the listed tools.
• Excellent written, verbal, and visual communication skills.
• Experience creating content for social media or digital engagement platforms.
• Strong project management and organizational skills.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Design engaging learning experiences for restaurant managers and crew members.
• Develop microlearning modules, videos, interactive courses, job aids, quick reference guides, and digital learning assets.
• Produce engaging visual and multimedia training content.
• Write clear, concise, and engaging copy for training materials.
• Develop short-form learning content that reflects how restaurant employees consume information today.
• Create video scripts, storyboards, graphics, animations, and interactive learning experiences.
• Understand learning personas and tailor content accordingly.
• Ensure all materials align with brand standards and operational expectations.

Skills

Communication skills

Project management

Social media/content creation

Content design/storytelling

Education

Associate's degree in Film, Education, Communications, Marketing, Graphic Design, or related field

Tools

Adobe Creative Suite

Canva

Camtasia

Premiere Pro

Job description

Checkers & Rally's Drive-In Restaurants in Tampa, FL is seeking a Training & Education Engagement Specialist to design and deliver engaging training content for field teams, focusing on digital communication, video production, and microlearning. The role requires collaborating with Operations, Training, and SMEs to support initiatives and improve knowledge retention.

The ideal candidate translates operational procedures into engaging materials, manages the LMS day-to-day, and stays current with