Restaurant Team Member - Guest Service & Hospitality

Dunkin' - Iron Mountain; Iron Mountain (MI); Hybrid; USD 14,000 - 18,000; Full time

Job summary

Dunkin' - Iron Mountain is seeking restaurant staff team members to join our team in Iron Mountain, MI. Positions available are full time or part time, with responsibilities focused on delivering hospitality and service excellence.

The role emphasizes customer service, teamwork, and adherence to safety and quality standards in a fast-paced environment. Join us for interviews to contribute to a strong Dunkin' team in Iron Mountain, MI.

Qualifications

• High school diploma or equivalent preferred but not required.
• Strong work ethic and willingness to learn.
• Demonstrated ability to work in a team environment.

Responsibilities

• Effectively communicate with management in a timely manner regarding scheduling issues, customer service problems, and equipment malfunctions.
• Follow all safety procedures and guidelines including personal safety, equipment use, and food handling and storage.
• Ensure all products are stocked, maintained, and prepared according to company quality standards.
• Maintain a clean, safe working environment.
• Clean the customer service areas by following the proper procedures as directed by the manager on duty, including outside landscaping, building entrances, dining room tables and condiment stations, restrooms, and food production and storage units.
• Demonstrate fiscal responsibility with all company assets by following company cash handling policies.
• Demonstrate ability to be a “team player” by contributing to the team’s success and communicating effectively with other Customer Service Representatives.
• Assume additional responsibilities as assigned.
• Maintain or exceed standards of appearance, cleanliness, hygiene, and health standards.
• Frequent washing of hands.

Skills

Customer service

Teamwork

Strong work ethic

Education

High school diploma or equivalent

Job description

Dunkin' - Iron Mountain is seeking restaurant staff team members to join our team in Iron Mountain, MI. Positions available are full time or part time, with responsibilities focused on delivering hospitality and service excellence.

The role emphasizes customer service, teamwork, and adherence to safety and quality standards in a fast-paced environment. Join us for interviews to contribute to a strong Dunkin' team in Iron Mountain, MI.