Restaurant Staff – Customer Service Associate (Restaurant)

Dunkin' - Iron Mountain; Mountain Iron (MN); On-site; USD 17,000 - 21,000; Full time

Job summary

Dunkin' - Iron Mountain in Iron Mountain, MI is seeking a full time or part time Restaurant Staff team member to join our team. You will be responsible for delivering friendly customer service while meeting hospitality standards in a fast-paced environment.

Join our team to help stock, prepare and serve products, follow safety guidelines, and maintain a clean, organized store. Training is provided, with opportunities to grow within a well-known brand.

Qualifications

• High school diploma or equivalent preferred but not required.
• Strong work ethic and willingness to learn.
• Demonstrated ability to work in a team environment.

Responsibilities

• Effectively communicate with management regarding scheduling issues, customer service problems, and equipment malfunctions.
• Follow all safety procedures and guidelines including personal safety, equipment use, and food handling and storage.
• Ensure all products are stocked, maintained, and prepared according to quality standards.
• Maintain a clean, safe working environment.
• Clean the customer service areas as directed by the manager on duty, including entrances, dining areas, and service stations.
• Demonstrate fiscal responsibility with all company assets by following cash handling policies.
• Demonstrate ability to be a team player by communicating effectively with other Customer Service Representatives.
• Assume additional responsibilities as assigned.
• Maintain or exceed standards of appearance, cleanliness, hygiene, and health standards.
• Frequent washing of hands.

Skills

Strong work ethic

Team player

Willingness to learn

Education

High school diploma or equivalent

Job description

Dunkin' - Iron Mountain is looking for a full time or part time Restaurant Staff team member to join our team in Iron Mountain, MI. The Restaurant Staff team member is responsible for customer service and commitment to excellence through meeting or exceeding hospitality and service standards.

Restaurant Staff responsibilities include:

• Effectively communicate with management in a timely manner regarding scheduling issues, customer service problems, and equipment malfunctions.
• Follow all safety procedures and guidelines including personal safety, equipment use, and food handling and storage.
• Ensure all products are stocked, maintained, and prepared according to company quality standards.
• Maintain a clean, safe working environment.
• Clean the customer service areas by following the proper procedures as directed by the manager on duty, including outside landscaping, building entrances, dining room tables and condiment stations, restrooms, and food production and storage units.
• Demonstrate fiscal responsibility with all company assets by following company cash handling policies.
• Demonstrate ability to be a “team player” by contributing to the team’s success and communicating effectively with other Customer Service Representatives.
• Assume additional responsibilities as assigned.
• Maintain or exceed standards of appearance, cleanliness, hygiene, and health standards.
• Frequent washing of hands.

A qualified candidate will have:

• A high school diploma or equivalent or higher preferred but not required
• Strong work ethic and willingness to learn
• Demonstrated ability to work in a team environment

We look forward to seeing you for an interview for our full time or part time Restaurant Staff role at Dunkin' - Iron Mountain soon!