Restaurant Staff – Restaurant Crew Member

Dunkin' - Iron Mountain; Mountain Iron (MN); On-site; USD 17,000 - 25,000; Full time

Job summary

Dunkin' - Iron Mountain in Iron Mountain, MI is hiring full time or part time Restaurant Staff to join our team. You will deliver friendly customer service while upholding hospitality standards and operating with speed and accuracy in a fast-paced environment.

You will follow safety procedures, keep the dining area and service counters clean, and work with teammates to ensure great guest experiences. Training is available, and reliability, teamwork, and a positive attitude are valued in this

Qualifications

• Strong customer service skills and a friendly, professional demeanor.
• Ability to work well in a team and adapt to a fast-paced environment.
• Willingness to learn and follow safety procedures.

Responsibilities

• Provide excellent customer service and meet hospitality standards.
• Follow safety guidelines for personal, equipment, food handling and storage.
• Maintain clean, safe service and dining areas and stock products as needed.
• Collaborate with team to ensure smooth operations and guest satisfaction.
• Support cash handling policies and other responsibilities as assigned.

Skills

Customer service

Teamwork

Willingness to learn

Strong work ethic

Education

High school diploma or equivalent

Job description

Dunkin' - Iron Mountain is looking for a full time or part time Restaurant Staff team member to join our team in Iron Mountain, MI. The Restaurant Staff team member is responsible for customer service and commitment to excellence through meeting or exceeding hospitality and service standards.

Restaurant Staff responsibilities include:

• Effectively communicate with management in a timely manner regarding scheduling issues, customer service problems, and equipment malfunctions.
• Follow all safety procedures and guidelines including personal safety, equipment use, and food handling and storage.
• Ensure all products are stocked, maintained, and prepared according to company quality standards.
• Maintain a clean, safe working environment.
• Clean the customer service areas by following the proper procedures as directed by the manager on duty, including outside landscaping, building entrances, dining room tables and condiment stations, restrooms, and food production and storage units.
• Demonstrate fiscal responsibility with all company assets by following company cash handling policies.
• Demonstrate ability to be a “team player” by contributing to the team’s success and communicating effectively with other Customer Service Representatives.
• Assume additional responsibilities as assigned.
• Maintain or exceed standards of appearance, cleanliness, hygiene, and health standards.
• Frequent washing of hands.

A qualified candidate will have:

• A high school diploma or equivalent or higher preferred but not required
• Strong work ethic and willingness to learn
• Demonstrated ability to work in a team environment

We look forward to seeing you for an interview for our full time or part time Restaurant Staff role at Dunkin' - Iron Mountain soon!