Restaurant Team Member

papajohns; Zionsville (IN); On-site; USD 17,000 - 21,000; Full time

Job summary

Papa John’s is hiring Restaurant Team Members to perform workstation duties, ensure quality products, and deliver excellent customer service. You will follow Papa John’s operations standards and safety guidelines while maintaining a clean, organized workspace.

Responsibilities include taking orders, processing payments, prepping ingredients, and delivering pizzas to customers while upholding speed and accuracy during shifts.

Qualifications

• High School diploma or GED preferred.
• Serv-Safe/Local or State Food Service Certification preferred.
• Must be able to work long hours, including nights, weekends, and emergencies.

Responsibilities

• Prepare quality products and ingredients at assigned workstation.
• Take orders and provide friendly customer service by phone or in person.
• Maintain sanitation and safety standards; assist teammates as needed.
• Operate a cash register and process transactions accurately.
• Deliver food promptly from kitchen to customer vehicle and ensure hot, safe delivery.

Skills

Cash handling

Planning & prioritization

Communication

Education

High School diploma or GED

Serv-Safe/Local or State Food Service Certification

Tools

FOCUS System

Job description

What's Unique About You Is What Makes Us Better! Diversity is our strength and competitive advantage. Bring your flavor to the Papa John's team today!

Job Summary

The Restaurant Team member p erform s assigned workstation duties to ensure quality products and service are delivered to our customers meeting Papa John's standards. Comply with Papa John's uniform, appearance, and operations standards as defined in the Operations Manual, PIZZAcademy , Team Member Handbook, and with federal, state, and local laws and ordinances.

Duties and Responsibilities

Perform assigned workstation duties including making quality products, preparing ingredients, taking orders, providing quality customer service through positive and professional interaction with customers by phone or in person, and acting with a sense of urgency in everything they do.

Work as a team and assist each other by being on time for their shift, supporting other workstations during their shift and completing all closing duties, including cleaning, at the end of each shift. Enhance the company's image by complying with uniform and appearance standards. Contribute to an atmosphere of teamwork, energy and fun.

Accurately use the FOCUS System, process cash, and/or credit card transactions. Support sales efforts by suggestively selling to increase the check average when taking an order. Protect the company's assets by maintaining organized, safe and clean work areas; complying with safety and security standards at all times.

Responsible for quickly and accurately delivering food from the kitchen to customer's vehicle.

Follow proper sanit ation and food safety principles and ensure that the food is delivered hot to customers outdoors.

Education, Experience & Certifications

• High School diploma or GED preferred
• Serv-Safe/Local or State Food Service Certification preferred
• Successful and stable employment history
• If c r oss -tr a i ned as a de li v e r y d r i v e r , m ust ha v e a d r i ve r ' s li cense v a li d under t he l a w s of t he s t a t e ( s) w he r e t he t eam m e m ber w o r k s, accep t ab le m o t or v eh i c l e r eco r d, p r oof of i nsu r ance, a sa t i s f ac t o r y v eh i c l e , and the ability to drive
• Bilingual i n ce rt a i n m a r k e t s
• Non- e x e m p t , hou r l y pos i t i ion
• Pro v i de add i t i onal docu m en t a t i on as r e q u i r ed by i nd i v i dual s t a t es
• Must be 18 y ea r s of a g e or o l der t o pe r f o r m t he f o ll o w i ng du t i es at P apa John ' s: p i zz a l oad i n g , o v en t end i n g , p i zz a cu tt i n g , dou g h doc k i n g , d i sh w ash i ng, and p i zz a de li v e r y
• M ust be ab l e t o w o r k l ong hou r s, schedu l ed or unschedu l ed, w h i ch w il l l incl u de n i g h t s, w ee k ends, and as e m e r g enc i es a r i se

Functional Skills

• Cash Management s skills or Financial & Business Acumen
• Planning & Prioritization : highest impact, highest value
• Communicates Effectively and Candidly

Our Values

• EVERYONE BELONGS - We believe connectedness and belonging are the essential ingredients to our success
• DO THE RIGHT THING - We are relentlessly focused on quality and integrity and make the right choices, even when it's difficult
• PEOPLE FIRST - To craft positive experiences for our customers, we take care of each other first
• INNOVATE TO WIN - We champion and challenge for a better way in all we do
• HAVE FUN - We find joy, create meaningful impact and celebrate the journey together

Our Core Competencies

• CUSTOMER CENTRIC - We leverage data and insights to craft a customer experience that builds relationships, cultivates trust, and delivers excellence
• RESULTS DRIVEN - We focus on measurable outcomes by remaining optimistic, tenacious, and persistent even in the face of challenges
• CONTINUOUS IMPROVEMENT - We champion for better through strategic risk taking, experimentation and challenging the status quo
• BIAS FOR ACTION - We courageously lead, drive towards decisions, and maintain agility to meet the demands of our dynamic industry
• WINNING TOGETHER - We work together to unlock our full potential by actively collaborating and contributing in a cross-functional capacity

Papa Johns is an equal opportunity employer.

Papa Johns is a federal contractor that participates in the E-Verify program to confirm employment eligibility for each new team member. We also comply with all Right to Work requirements. Official E-Verify and Right to Work notices are available for applicants to review in both English and Spanish.

Process I mprovement : Strive to continually improve

Everybody loves pizza, which means they also love the people who are behind the scenes working to deliver it. This is complex and challenging work - but let's face it - it's also pizza! If you want a fulfilling career with a company that's always moving forward, we're the right place.

Papa John's is a Federal Contract employer who participates in E-Verify to confirm employment eligibility for each n