Restaurant Team Member

papajohns; Charlotte (NC); On-site; USD 17,000 - 21,000; Part time

Job summary

Papa John's is seeking a Restaurant Team Member to perform workstation duties, prepare ingredients, take orders, and uphold Papa John's service standards. You will comply with the Operations Manual, PIZZAcademy, and the Team Member Handbook while delivering quality products and customer service.

Responsibilities include cash handling, upholding safety guidelines, and timely food delivery to customers. Must be 18+, with flexibility for shifts and basic food safety certifications preferred.

Qualifications

• High School diploma or GED preferred.
• Serv-Safe/Local or State Food Service Certification preferred.
• Successful and stable employment history.

Responsibilities

• Prepare ingredients and make quality products for customers.
• Take orders and provide friendly customer service in person or by phone.
• Maintain cleanliness and safety; follow uniform and appearance standards.
• Process cash and card transactions using current POS system; assist with upselling.
• Deliver food from kitchen to customer vehicles promptly and accurately.

Skills

Cash handling

Planning & prioritization

Communication

Process improvement

Bilingual

Education

High School diploma or GED

Serv-Safe/Local or State Food Service Certification

Stable employment history

Job description

What's Unique About You Is What Makes Us Better! Diversity is our strength and competitive advantage. Bring your flavor to the Papa John's team today!

Job Summary

The Restaurant Team member p erform s assigned workstation duties to ensure quality products and service are delivered to our customers meeting Papa John's standards. Comply with Papa John's uniform, appearance, and operations standards as defined in the Operations Manual, PIZZAcademy , Team Member Handbook, and with federal, state, and local laws and ordinances.

Duties and Responsibilities

Perform assigned workstation duties including making quality products, preparing ingredients, taking orders, providing quality customer service through positive and professional interaction with customers by phone or in person, and acting with a sense of urgency in everything they do.

Work as a team and assist each other by being on time for their shift, supporting other workstations during their shift and completing all closing duties, including cleaning, at the end of each shift. Enhance the company's image by complying with uniform and appearance standards. Contribute to an atmosphere of teamwork, energy and fun.

Accurately use the FOCUS System, process cash, and/or credit card transactions. Support sales efforts by suggestively selling to increase the check average when taking an order. Protect the company's assets by maintaining organized, safe and clean work areas; complying with safety and security standards at all times .

Responsible for quickly and accurately delivering food from the kitchen to customer's vehicle.

Follow proper sanit ation and food safety principles and ensure that the food is delivered hot to customers outdoors.

Education, Experience & Certifications

High School diploma or GED preferred

Serv-Safe/Local or State Food Service Certification preferred

Successful and stable employment history

If c r oss -tr a i ned as a de li v e r y d r i v e r , m ust ha v e a d r i ve r ' s li cense v a li d under t he l a w s of t he s t a t e ( s) w he r e t he t eam m e m ber w o r k s, accep t ab le m o t or v eh i c l e r eco r d, p roof of i nsur ance, a sa t i s f ac tor y v eh i c l e , and the ability to drive

Bilingual i n ce rt a i n m a r k e t s

Non- e x e m p t , hou r l y pos i t i on

Pro v i de add i t i onal docu m en t a t i on as r e q u i r ed by i nd i v i dual s t a t e s

Must be 18 y ea r s of a g e or o l der t o pe r f o r m t he f o ll o w i ng du t i es at P apa John ' s: p i zz a l oad i n g , o v en t end i n g , p i zz a cu tt i n g , dou g h doc k i n g , d i sh w ash i ng, and p i zz a de li v e r y

M ust be ab l e t o w o r k l ong hou r s, schedu l ed or unschedu l ed, w h i ch w il l i nc l ude n i g h t s, w ee k ends, and as e m e r g enc i es a r i se

Functional Skills

Cash Management s skills or Financial & Business Acumen

Planning & Prioritization : highest impact, highest value

Communicates Effectively and Candidly

Process I mprovement : Strive to continually improve

Our Values

• EVERYONE BELONGS - Diversity, Equity, Inclusion and Teamwork
• DO THE RIGHT THING - Integrity, Character and Community
• PEOPLE FIRST - Customer and Team member Focus
• INNOVATE TO WIN - Think Differently and Lead Change
• HAVE FUN - It's Pizza, It Has To Be Fun!

Our Core Competencies

• CUSTOMER FOCUSED - Put the customer's needs first
• RESULTS DRIVEN - Commit to achieving objectives
• INNOVATIVE MINDSET - Open to new ideas and ways of doing business
• STRATEGIC THOUGHT LEADERSHIP - Engage in logical and systematic thinking
• COLLABORATION - Work together in the most effective way

Papa Johns is an equal opportunity employer.

Everybody loves pizza, which means they also love the people who are behind the scenes working to deliver it. This is complex and challenging work - but let's face it - it's also pizza! If you want a fulfilling career with a company that's always moving forward, we're the right place.

Papa John's is a Federal Contract employer who participates in E-Verify to confirm employment eligibility for each new team member. For more information please view the following PDFs: E-Verify Poster (English) - Right to Work Poster (English) - E-Verify Poster (Spanish) - Right to Work Poster (Spanish) Papa John's is an Affimative Action and Equal Opportunity Employer. For more information please click on the following PDF . See terms & conditions for site use.