Restaurant Team Leader

RRH - Austin, LLC; San Marcos (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

An independent restaurant franchise in San Marcos, Texas, is seeking a Restaurant Team Lead. This role involves supervising staff, ensuring food safety, and delivering exceptional guest experiences. Candidates should have prior experience in leadership roles within the restaurant industry. The position can be either full-time or part-time, with responsibilities including training team members and maintaining high standards of service and cleanliness.

Qualifications

• Prior experience in roles such as shift lead, team lead, or assistant manager is highly desirable.

Responsibilities

• Train and lead team members to enhance guest experience.
• Ensure food quality, safety, and compliance with standards.
• Manage restaurant operations, fostering a positive culture.

Skills

Leadership

Customer Service

Food Safety

Job description

This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Jack in the Box Inc. This means the independent franchisee, and not Jack in the Box Inc. will be your employer if you are hired. The independent franchisee is responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, wages, supervision, staffing and scheduling.

Restaurant Team Lead is the first-line operational supervisor, for training and leading team members in consistently delivering a “WOW” guest experience, including ensuring food quality/safety, executing on the components of the guest service puzzle, maintaining restaurant cleanliness, and ensuring compliance with all JIB procedures and standards, the Service Profit Chain (SPC) and Brand Promise. Regular and prompt attendance is required for this position.

Restaurant Team Lead is generally a full time or part time opportunity.

Prior experience in one or more of the following roles is highly desirable: shift lead, team lead, supervisor, restaurant assistant manager, catering manager, kitchen manager.

Restaurant Team Lead Key Responsibilities:

• Internal Service
• External Service
• Higher Profits
• Fostering the Culture
• Workstation Operation
• Food Quality/Safety
• Training/Coaching
• Guest Focus
• Business Management