Restaurant Team Lead & Guest Experience Manager

Hunter Super Techs - TurnPoint; Mount Pocono (PA); On-site; USD 38,000 - 52,000; Full time

Job summary

KFC franchise in Mount Pocono, PA seeks an Assistant Manager to partner with the General Manager, drive guest experience, and lead a fast-paced team. You will train and hire staff, coach for high standards of service, cleanliness and food quality, and communicate promotions and updates. Applicants must be 18+ with a valid driver’s license and reliable transportation.

Join a franchise committed to teamwork, customer satisfaction, and operational excellence in a dynamic environment.

Qualifications

• Must be 18 years old or older and have a valid driver’s license.
• Reliable transportation and ability to work in a fast-paced environment.
• Experience in hospitality or quick-service is a plus.

Responsibilities

• Partner with the Restaurant General Manager to drive goals.
• Own the guest experience through friendly interactions and quality meals.
• Grow and mentor team via training and hiring.
• Communicate goals and promotions to staff and update on business performance.
• Foster a positive, collaborative work environment.

Skills

Customer service

Leadership

Training & development

Hiring & onboarding

Communication

Job description

KFC franchise in Mount Pocono, PA seeks an Assistant Manager to partner with the General Manager, drive guest experience, and lead a fast-paced team. You will train and hire staff, coach for high standards of service, cleanliness and food quality, and communicate promotions and updates. Applicants must be 18+ with a valid driver’s license and reliable transportation.

Join a franchise committed to teamwork, customer satisfaction, and operational excellence in a dynamic environment.