Assistant Manager — Lead, Train & Elevate Guest Experience

Hunter Super Techs - TurnPoint; Keyser Valley (PA); On-site; USD 42,000 - 52,000; Full time

Job summary

KFC Franchisee in Scranton, PA is seeking an Assistant Manager to support daily operations and lead a restaurant team. You will collaborate with the General Manager to meet goals and ensure guest satisfaction through clean facilities and hot, fresh meals.

The role focuses on mentoring staff, maintaining high service standards, and effective communication of promotions and updates to the team in a fast-paced environment.

Qualifications

• Experience leading a restaurant team and managing guest services.
• Able to train and mentor staff.
• Strong communication and problem-solving skills.

Responsibilities

• Partner with the Restaurant General Manager on success metrics and lead restaurant team to reach goals.
• Ownership of the guest experience that includes friendly interactions, a clean restaurant and hot & fresh meals.
• Grow and mentor team through training and hiring.
• Effectively communicate goals, promotions, business updates, etc.
• Lead the overall positive and collaborative family environment.

Skills

Leadership

Customer service

Staff training

Education

High school diploma or equivalent

Job description

KFC Franchisee in Scranton, PA is seeking an Assistant Manager to support daily operations and lead a restaurant team. You will collaborate with the General Manager to meet goals and ensure guest satisfaction through clean facilities and hot, fresh meals.

The role focuses on mentoring staff, maintaining high service standards, and effective communication of promotions and updates to the team in a fast-paced environment.