Restaurant Team Lead & Guest Experience Coach

KF; Frenchtown Charter Township (MI); On-site; USD 42,000 - 54,000; Full time

Job summary

KFC is hiring an Assistant Manager to partner with the Restaurant General Manager on success metrics and lead the restaurant team toward goals. You will own the guest experience with friendly interactions, a clean dining area, and hot & fresh meals.

You will grow and mentor team members through training and hiring, while communicating goals and promotions. The role emphasizes leadership, service quality, and a positive, collaborative work environment.

Qualifications

• 18+ years old with valid drivers license.
• Experience leading teams in a fast-paced restaurant environment preferred.
• Proven ability to train, mentor, and develop staff.
• Strong focus on guest experience, cleanliness, and food quality.

Responsibilities

• Partner with the Restaurant General Manager on success metrics and lead restaurant team to reach goals.
• Ownership of the guest experience that includes friendly interactions, a clean restaurant and hot & fresh meals.
• Grow and mentor team through training and hiring.
• Effectively communicate goals, promotions, business updates, etc.
• Lead the overall positive and collaborative family environment.

Skills

Leadership

Training

Customer service

Communication

Hiring

Job description

KFC is hiring an Assistant Manager to partner with the Restaurant General Manager on success metrics and lead the restaurant team toward goals. You will own the guest experience with friendly interactions, a clean dining area, and hot & fresh meals.

You will grow and mentor team members through training and hiring, while communicating goals and promotions. The role emphasizes leadership, service quality, and a positive, collaborative work environment.