Restaurant Team Lead — Guest Experience

Applebee's Neighborhood Grill + Bar; Beechview Estates (OH); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

401K Plan

Health, Dental and Vision Options

Tuition Reimbursement

Job summary

Dine Brands Global, Inc. is seeking a dedicated shift supervisor to help manage daily operations at our Cincinnati location. You will oversee team performance, ensure exceptional guest service, and support cost control efforts while upholding IHOP brand standards.

Qualifications include 1–2+ years of supervisory work in casual dining, strong integrity, and the ability to train staff. Flexible scheduling, plus the ability to lift items up to 50 pounds, are required.

Qualifications

• 4 your prior experience supervising teams in casual dining environments.
• Experience teaching and training staff is preferred.
• Strong integrity and ability to handle confidential information with discretion.
• Ability to thrive in a fast-paced hospitality setting and solve problems on the fly.
• Flexible availability, including nights, weekends and holidays.

Responsibilities

• Operational excellence: maintain restaurant cleanliness, safety, and food quality.
• Enhance guest experience by addressing complaints and providing friendly, timely service.

Skills

Supervisory experience

Staff training

Guest service

Problem solving

Job description

Dine Brands Global, Inc. is seeking a dedicated shift supervisor to help manage daily operations at our Cincinnati location. You will oversee team performance, ensure exceptional guest service, and support cost control efforts while upholding IHOP brand standards.

Qualifications include 1–2+ years of supervisory work in casual dining, strong integrity, and the ability to train staff. Flexible scheduling, plus the ability to lift items up to 50 pounds, are required.