Restaurant Team Lead — Entry-Level Supervisor

Dunkin/Baskin - Grand Rapids, MN; Grand Rapids (MI); On-site; USD 19,000 - 29,000; Full time

Job summary

Dunkin/Baskin - Grand Rapids, MN is seeking a Restaurant Supervisor for our Grand Rapids location to lead the team toward customer satisfaction, quality service, compliance with store policies, and meeting financial goals.

The role involves monitoring service standards, supervising service of guests, and communicating directions to staff, along with coordinating daily tasks and ensuring cleanliness and proper setup.

Responsibilities

• Monitor team members to follow all service standards.
• Supervise service of guests, being watchful of signals from guests in need of service.
• Assist manager to establish and monitor sidework duty completion.
• Read daily communication sheets from previous shift and prepare one for the following shift.
• Check restaurant for cleanliness and set up. Check tables for cleanliness and proper set up.
• Communicate both verbally and in writing to provide clear direction to staff.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job related duties as assigned.

Job description

Dunkin/Baskin - Grand Rapids, MN is seeking a Restaurant Supervisor for our Grand Rapids location to lead the team toward customer satisfaction, quality service, compliance with store policies, and meeting financial goals.

The role involves monitoring service standards, supervising service of guests, and communicating directions to staff, along with coordinating daily tasks and ensuring cleanliness and proper setup.