Restaurant Supervisor - The Diplomat Beach Resort, Curio by Hilton

Hilton Worldwide, Inc.; Hollywood (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

Hilton Worldwide is seeking a Restaurant Supervisor at The Diplomat Beach Resort. The role involves overseeing restaurant operations, managing staff, and ensuring excellent guest service and satisfaction. Ideal candidates should have experience in restaurant management and demonstrate leadership skills in a fast-paced environment.

Benefits

Medical Insurance Coverage

Best-in-Class Paid Time Off (PTO)

Go Hilton travel discount program

Matching 401(k)

Debt-free education access

Qualifications

• At least 3 years of restaurant experience in a lead or supervisor role.
• Hotel background is preferred.

Responsibilities

• Supervise and train team members in restaurant operations.
• Monitor product quality and service satisfaction.
• Handle guest inquiries and resolve complaints.

Skills

Communication

Team Management

Guest Service

Job description

Job Description - Restaurant Supervisor - The Diplomat Beach Resort, Curio by Hilton (HOT0BORL)

Job Description

Restaurant Supervisor - The Diplomat Beach Resort, Curio by Hilton (

Job Number:

HOT0BORL )

Work Locations

Work Locations

: The Diplomat Beach Resort 3555 S Ocean Dr Hollywood 33019

The Diplomat Beach Resort is seeking a Restaurant Supervisor to join their Food and Beverage team! Rising 36 stories from the surf with 1,000 rooms and suites, this hotel is South Florida's iconic beachfront destination with six different dining experiences.

This individual will need to be versatile, helping to oversee multiple outlets. Ideal candidate has at least 3 years of restaurant experience in a lead, trainer, or supervisor position. Hotel background is highly preferred. Seeking someone who is hospitality and career driven with excellent communication skills.

Shift Pattern: varies with AM and PM shifts. Weekend/holiday availability required.

The Benefits – Hilton is recognized as the best hospitality workplace in the world and the #2 World’s Best Workplace by Great Place To Work US and Fortune !

We support the mental and physical wellbeing of all Team Members so they can Thrivepersonally and professionallyin a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

• Access to your pay when you need it through DailyPay
• Medical Insurance Coverage – for you and your family
• Mental Health Resources
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel discount program
• Supportiveparental leave
• Matching 401(k)
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Debt-free education :Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

What will I be doing?

As a Restaurant Supervisor, you would be responsible for assisting management in the direction and administration of a restaurant in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Supervise, support, schedule, assign daily work, inform and train team members in all restaurant activities and operations
• Monitor, observe and assist in evaluating team member performance
• Support and assist team members in handling guest inquiries and requests and in resolving guest complaints
• Ensure compliance with health, safety, sanitation and alcohol awareness standards
• Manage and monitor product quality and service and satisfaction trends, evaluate and address issues and make improvements accordingly
• Assist in monitoring inventory and inventory control

#LI-CC2

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Customer Focus

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!