Restaurant Supervisor Seltzer's Diner

Omni Hotels & Resorts; Oklahoma City (OK); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player seeks a dynamic Restaurant Supervisor for Seltzer's Diner, located within a luxury hotel in downtown Oklahoma City. This role offers the chance to create memorable dining experiences while ensuring the highest standards of service and training for staff. The ideal candidate will thrive in a fast-paced environment, managing shifts, overseeing operations, and enhancing guest satisfaction. Join a team committed to culinary excellence and customer service, where your contributions will help shape the dining experience for guests from all walks of life.

Qualifications

• 1+ year of experience in Food and Beverage supervision or management.
• Strong customer service skills and attention to detail required.

Responsibilities

• Manage assigned shift and assist in overall restaurant management.
• Handle guest comments and complaints to ensure satisfaction.
• Train and supervise staff to maintain service standards.

Skills

Food and Beverage Management

Customer Service

Attention to Detail

Microsoft Office Suite

Education

High School Diploma

Food and Beverage Certification

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Restaurant Supervisor | Seltzer's Diner

Job Locations

US-OK-Oklahoma City

Requisition ID

2025-122063

# of Openings

2

Category (Portal Searching)

Restaurant Operations

Location

Come and join our team at this 605-room convention center hotel in the heart of downtown Oklahoma City. Our luxury hotel is located next to the Paycom Center(OKC Thunder), the Oklahoma Convention Center and across the street from the 70-acre Scissortail Park.

The property includes an all-day dining outlet (Seltzer's Modern Diner), an entertainment sports bar (OKC Tap House), specialty restaurant (Bob's Steak & Chop House), coffee shop (Park Grounds) and a retail outlet (RareBird Gift Shop). Additionally, guests can enjoy a Mokara Spa, fitness center and a rooftop pool and bar (CatBird Seat) complete with a fire pit, outdoor lawn and cabanas. The hotel offers 76,000 square feet of meeting and event space inclusive of a 20,000 square foot ballroom, 10,000 square foot ballroom, and a 4,200 square foot outdoor pre-function space that overlooks the park.

Job Description

Omni Oklahoma believes that breakfast should be a stimulating and healthy start to your day. So we are committed to providing a culinary experience that tempts your palate and challenges the traditional breakfast fare. Combining national trends with regional flavors, you'll be glad you started the day off right.

The Omni Oklahoma City Hotel is looking for an energetic Restaurant Supervisor for the Seltzer's Diner. If you enjoy meeting new people and creating memorable experiences, then this may be the position for you! This position is responsible for ensuring proper training and supervision of all personnel. The restaurant supervisor is to deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures.

Responsibilities

Responsible for assigned shift and assisting in overall management.

• Complete environmental checklist for dining room.
• Spot check liquor pars and order daily supplies.
• Hold pre-meal meetings.
• Follow up on established training steps.
• Handle guest comments and complaints and ensure guest satisfaction.
• Communicate with guests and receive feedback.
• Stay on the floor during peak hours.
• Observe, teach and correct staff's service.
• Examine food preparation and beverage presentation.
• Maintain condition of dining room.
• Assist manager in; scheduling, completing weekly payroll, and forecasting both weekly and monthly.
• Prepare maintenance request and follow-up.
• Monitor food and liquor requisitions and food waste.
• Check bar controls, shot glass use, red lining, and bottles totally empty daily.

Qualifications

• 1 year of experience in Food and Beverage Supervision or Management role preferred.
• Must have the ability to manage deadlines.
• Understanding of Food and Beverage financials including cost and par controls is preferred.
• General knowledge of Microsoft Word, Excel, and PowerPoint.
• Must have a strong attention to detail as well as strong customer service skills.
• Must be able to work a flexible schedule including weekends and holidays.
• Must be familiar with and adhere to all liquor liability laws.
• Must know emergency procedures and work to prevent accidents.
• Must be able to stand the entirety of the shift (8 hours).
• Must be able to push/pull/lift up to 50 lbs.
• Must be able to squat and bend.
• Must be ABLE or equivalent food and beverage serving certification required.
• Must live within 50 miles of the hotel

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to [e-mail].