Restaurant Supervisor: Lead Teams & Delight Guests

Sage Restaurant Group; Charlotte (NC); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Employee discounts

Job summary

UNC Charlotte Marriott’s Golden Owl Tavern is seeking a Restaurant Supervisor to lead a vibrant team and ensure exceptional guest experiences. You will manage daily operations, staff performance, and adherence to standards, while supporting the restaurant manager to meet service goals.

Ideal candidates bring 1–2 years in a related role, strong communication, and food-safety knowledge. The position requires flexibility to work evenings, weekends, and holidays in a fast-paced dining setting.

Qualifications

• High school education or equivalent.
• 1–2 years of related restaurant experience.
• Advanced knowledge of food service principles and people management.
• Excellent oral communication and guest relation skills.
• Ability to stay calm during busy periods.

Responsibilities

• Lead and motivate staff to deliver outstanding guest experiences.
• Supervise service, ensuring adherence to standards and SOPs.
• Assist management with side-work and shift planning.
• Maintain bank as per SOP and keep it balanced.
• Review daily shift communications and plan coverage.
• Ensure cleanliness and proper setup of dining areas.
• Communicate events and house counts with management.
• Lead menu classes and taste panels with the team.

Skills

Leadership

Communication

Guest service

Food safety

Problem solving

Education

High school diploma or equivalent

Job description

UNC Charlotte Marriott’s Golden Owl Tavern is seeking a Restaurant Supervisor to lead a vibrant team and ensure exceptional guest experiences. You will manage daily operations, staff performance, and adherence to standards, while supporting the restaurant manager to meet service goals.

Ideal candidates bring 1–2 years in a related role, strong communication, and food-safety knowledge. The position requires flexibility to work evenings, weekends, and holidays in a fast-paced dining setting.