Restaurant Operations Lead

Sage Hospitality Group

Charlotte (NC)

On-site

USD 42,000 - 54,000

Full time

4 days ago

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Benefits offered by this job

Employee discounts

Fun, friendly workplace

Job summary

UNC Charlotte Marriott in Charlotte, NC is seeking a Restaurant Supervisor to lead our Golden Owl Tavern team. You’ll supervise servers and kitchen support, ensure every guest has an outstanding experience, and keep service standards and SOPs running smoothly, day to day.

The ideal candidate brings 1–2 years of restaurant leadership, a positive attitude, and excellent communication. You’ll help manage side-work, ensure food safety, assist with training, and partner with the Restaurant Manager to

Qualifications

High school education or equivalent.

Responsibilities

Lead servers, runners, and restaurant staff while ensuring adherence to service standards and SOPs.
Supervise guests' service and respond to guest needs with attentiveness and professionalism.
Assist in establishing and monitoring side-work duty completion.
Maintain bank according to SOP and keep it balanced and secure.
Read and prepare daily shift communications and adjust staffing as needed.
Ensure cleanliness and setup of restaurant areas, tables, and service stands.
Communicate daily with the restaurant manager about events and guest counts.
Assist restaurant managers in conducting menu classes and tastings.