Restaurant Supervisor - Ironwood American Kitchen

Accor; Scottsdale (AZ); On-site; USD 48,000 - 66,000; Full time

Job summary

Accor's Ironwood American Kitchen in Scottsdale is seeking an experienced Outlet Supervisor to lead the F&B team and ensure outstanding guest experiences.

You will supervise the F&B Outlet, uphold service standards, and maximize revenue through upselling while adhering to budget. Knowledge of POS and menus essential.

Qualifications

• Previous Food and Beverage leadership experience preferred.
• Knowledge of menus, promotions, and service standards.
• University/College degree in a related discipline preferred.

Responsibilities

• Lead the F&B Outlet team in all aspects of the department.
• Ensure service standards are followed.
• Maximize revenues by upselling and following budget guidelines.
• Handle guest concerns quickly and professionally.
• Follow safety and sanitation policies.
• Have full knowledge of all menus and promotions.
• Ensure staff are trained on menu items and preparation methods.

Skills

F&B leadership

Upselling

Guest service

Team supervision

POS system

Communication

Problem solving

Under pressure

Education

Bachelors in Hospitality or related field

Tools

POS system

Job description

Passionate about guest interaction, food and beverage? As Ironwood American Kitchen Supervisor, you will lead your team to create unforgettable Food & Beverage experiences for our guests.

• Consistently offer professional, friendly and engaging service
• Supervise the F&B Outlet team in all aspects of the department and ensure service standards are followed
• Maximize revenues by upselling and following budget guidelines
• Handle guest concerns, reacting quickly and professionally
• Balance operational and Colleague needs
• Have full knowledge of all menus and promotions
• Ensure Colleagues have full knowledge of all menu items, garnishes, contents and preparation methods being served in the Food & Beverage Outlet
• Follow outlet policies, procedures and service standards
• Follow all safety and sanitation policies when handling food and beverage
• Other duties as assigned

• Previous Food and Beverage leadership experience preferred
• Adhere to Fairmont Scottsdale Princess Grooming Guidelines
• Previous Point of Sale system experience required
• Computer literate in Microsoft Window applications required
• University/College degree in a related discipline preferred
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Your team and working environment:

A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo!

#BELIMITLESS #LI-JH1