Restaurant Supervisor I The Farnam I Omaha, NE

Hotel Equities; Omaha (NE); On-site; USD 23,866 - 33,992; Full time

Benefits offered by this job

Medical/Dental/Vision insurance

Vacation & Holiday Pay

Employee Assistance Program

401(k) plan

Reduced room rates

Life insurance

Job summary

A hospitality company is seeking a Restaurant Supervisor I for its Omaha, NE location. This role involves supervising restaurant and bar operations, ensuring exceptional service, and training staff while managing departmental budgets. Candidates must have a high school diploma or equivalent; experience with Marriott and Forbes systems is advantageous. The position offers numerous benefits for full-time staff, including healthcare and a 401(k) plan, in a values-driven work culture.

Qualifications

• Experience with Marriott and Forbes processes and standards is a plus.

Responsibilities

• Supervise restaurant and bar operations for optimal service.
• Train and coach team members while resolving issues.
• Manage departmental budget and maintain compliance with regulations.

Skills

Supervision

Customer service

Training and coaching

Problem-solving

Education

High School diploma or equivalent

Job description

Restaurant Supervisor I – The Farnam, Omaha, NE

Employer: Hotel Equities (The Farnam, Autograph Collection, AAA Four Diamond hotel)

Hourly Salary: $21.00 per hour

Job Purpose

This role provides a basic guideline of the duties, responsibilities, and requirements for supervising the restaurants and bars of The Farnam. The supervisor ensures warm, knowledgeable service and helpful guidance that reinforce guests’ confidence in their choice to stay at our hotel.

Responsibilities

• Supervise restaurant and bar operations to ensure optimal service and hospitality.
• Train, direct, and coach team members, resolving issues and maintaining quality.
• Resolve customer complaints efficiently to uphold high satisfaction levels.
• Assist other departments during emergencies.
• Adhere to work rules, procedures, and policies, including SOPs and the employee handbook.
• Manage the department within budget, forecasting revenues and expenses.
• Prepare and adjust departmental budget, reporting discrepancies and financial insights.
• Maintain training and development programs, including safety, sanitation, and quality standards.
• Recruit, select, orient, train, and evaluate staff; conduct performance reviews, pay adjustments, and recognition programs.
• Ensure compliance with OSHA, health department, and other regulatory requirements.
• Maintain inventory, labor schedules, and supplies without compromising service quality.
• Act as Restaurant Manager when required.
• Handle telephone reservations, take room service orders, and process payment transactions.
• Support cross‑training and perform duties of all positions within the department—including serving, bussing, hosting, and expediting.

Qualifications and Requirements

• High School diploma, secondary qualification, or equivalent.
• Experience with Marriott and Forbes processes and standards is a plus.

Amazing Benefits at a Glance

• Team‑driven, values‑based culture.
• Medical/Dental/Vision for full‑time ambassadors working 30+ hours weekly.
• Vacation & Holiday Pay for full‑time ambassadors working 30+ hours weekly.
• Employee Assistance Program.
• Reduced room rates across the portfolio.
• 401(k) plan.
• Employee discount.
• Flexible Spending Account for full‑time ambassadors working 30+ hours weekly.
• Life insurance.
• FMLA per state and federal regulations.

Senior Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Management and Manufacturing

Industry

Hospitality