Conference Services & Sales Manager

HEI Hotels & Resorts; Savannah (GA); Presencial; USD 58.000 - 63.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health and wellness benefits

Retirement plans

Travel benefits

Discount programs

Descripción de la vacante

Kimpton Brice Hotel in Savannah seeks an experienced banquet/events sales professional to lead conference and social event programs. You will manage client communications, planning, and team coordination to deliver exceptional experiences.

The role requires strong hospitality background, catering sales knowledge, and proven ability to close deals, build long-term client relationships, and coordinate multi-department event execution. On-site work with comprehensive benefits offered.

Formación

• Prior experience in hospitality with catering sales is essential.
• Minimum of one year within the Hospitality Industry required.
• Must have experience at a similar size and quality hotel.
• Must possess computer skills, including Word, Excel, and Delphi.
• Knowledge of sales skills, revenue management, training, and motivation of peers.
• Knowledge of hotel features, benefits, and competing hotels within the market.
• Ability to execute appropriate action plans.
• Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
• Ability to work effectively under time constraints and deadlines.
• Excellent verbal and written communication skills.

Responsabilidades

• Create the desired conference/events and meet clients' needs through active communication, planning, and team leadership.
• Forecast monthly and assist with annual budget processes.
• Oversee detailed planning of weddings, receptions, conferences, and group functions.
• Support re-booking of repeat business through long-term client relationships.
• Collaborate with industry organizations (NACE, MPI) for networking.
• Deliver strong sales with effective closing and negotiation strategies.
• Coordinate site inspections and client presentations with hotel teams.
• Translate client visions into detailed Banquet Event Orders (BEOs).
• Direct banquet operations and ensure flawless event execution.

Conocimientos

Catering sales

Hospitality experience

Communication skills

Time management

Negotiation skills

Herramientas

Delphi

Word

Excel

Descripción del empleo

About Us

At the Kimpton Brice Hotel, we take a great pride in creating a vibrant and welcoming atmosphere that blends Southern charm with modern sophistication. Our stunning design, luxurious amenities, and highly personalized service are all crafted with one goal in mind- to make every guest feel at home in the heart of Savannah. Savannah's picturesque streets, rich history, and warm hospitality serve as the perfect backdrop for your carrer. With its blend of art, culture, and renowed cuisine, this city is sure to inspire you both inside and outside of the hotel. As part of the Kimpton famiily, you'll join a culture that values creativity, inclusivity, and genuine connections. We believe in cultivating and environment where everyone has the opportunity to thrive and grow, and we're committed to supporting your personal and professional development. Additionally, as an associate at the Kimpton Brice, you 'll enjoy the competitive compensation, benefits , and PTO programs offered by HEI Hotels & Resorts. Our team members also benefit from a comprehensive range of perks, including health and wellness packages, robust retirement plans, travel benefits, product and service discounts, and so much more. Come join a team where passion, creativity, and Southern hospitality meet, and take the next steps in your career with us at The Kimpton Brice.

Compensation

Salary Range: $58,000.00 - $63,000.00Tipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? Yes

Overview

Create the desired conference/events and meet clients' needs through active communication, planning, and team leadership.

Essential Duties and Responsibilities

• An understanding of both monthly forecasting and the annual budget process.
• Understand the importance of raising the meeting planner evaluation scores and implement effective methods to ensure exceeding meeting planner satisfaction.
• Oversee the complete detailing and planning of all social and corporate events, including weddings, receptions, rehearsal dinners, social celebrations, corporate meetings, conferences, conventions, and group functions.
• Consistently participate in the re-booking of repeat business by having a track record of long-term client relationships.
• Actively participate in industry related organizations (NACE, MPI).
• Thorough knowledge of sales techniques including strong closing skills as well as negotiating skills.
• Comfortable with hotel site inspections and client presentations.
• Work closely with clients to understand their vision, preferences, and event requirements, translating them into detailed and accurate Banquet Event Orders (BEOs).
• Work closely with banquet department on operations and event execution, ability to quickly evaluate alternatives and decide on a plan of action.
• Provide overall direction, coordination, and ongoing evaluation of operations. Detailed execution of all banquet event orders generated by the Convention Services Department.
• Experience providing Audio/Visual equipment and operating Audio/Visual as a profit center.
• Excellent knowledge of computers, specifically Delphi, Word, and Excel.
• Ensure all event specifications are accurately documented, communicated, and executed according to the client's expectations, hotel standards, and established budgets.
• Monitor group room blocks and pick up, generate detailed resumes for the operating departments.
• Ability to work with outside vendors to ensure client satisfaction for all events/groups.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

Qualifications and Skills

• Prior experience in the field of hospitality with specific experience in catering sales is essential.
• Minimum of one year within the Hospitality Industry required.
• Must have experience at a similar size and quality hotel.
• Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, and Delphi.
• Knowledge of sales skills, revenue management, training, and motivation of peers.
• Knowledge of hotel features, benefits, and competing hotels within the market.
• Ability to execute appropriate action plans.
• Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
• Ability to work effectively under time constraints and deadlines.
• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off.HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.