Restaurant Supervisor

Bartell Hotels; San Diego (CA); On-site; USD 21,000 - 29,000; Full time

Job summary

The Dana on Mission Bay in San Diego, CA is seeking a Restaurant Supervisor to oversee restaurant and lounge operations, ensure high quality service, and support staff in delivering exceptional guest experiences.

Based at The Dana on Mission Bay, this role requires leadership in scheduling, training, and implementing revenue-driving programs while maintaining knowledge of hotel facilities and local guest information.

Responsibilities

• Accountable for quality service for guests in the restaurant.
• Make sure servers follow standards of service at all times.
• Schedule and arrange parties or special services/amenities for patrons.
• Interviews and oversees training of new hires.
• Design and implement programs/promotions that maximize revenue and profit.
• Acquires a working knowledge of hotel, in-house facilities, and local information to respond to customer questions as required.

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Restaurant Supervisor

The Dana on Mission Bay, San Diego, CA, US

Salary Range: $25.00 To $25.00 Annually

About Bartell Hotels: Bartell Hotels is San Diego's largest independent hotel owner-operator with a sharp focus on employees, customers and community. This diverse collection of properties reflects Southern California's natural beauty, love for active lifestyles and exceptional hospitality. Our hotels combine classic and modern design, farm-to-table restaurants and energized bars, three beautiful marinas and the iconic Humphreys Concerts by the Bay entertainment venue.

Our Culture: At Bartell Hotels you will find a team of incredibly friendly people who are committed to exceeding guest expectations every day. The Bartell Hotels culture emphasizes respect, pride, teamwork and development. When you work at Bartell Hotels, you are encouraged to think entrepreneurially, and you are empowered to perform and show leadership in ways that can help advance your career. We often look within to promote deserving colleagues at all levels. Bartell Hotels embraces colleague diversity, inclusion and equity, and is firmly committed to respecting and appreciating each colleague.

Bartell Hotels is an equal opportunity employer.

Primary Objective of Restaurant Supervisor Position

The primary objective of the host/hostess is to deliver an excellent first and last impression to all guests and to provide accurate information over the phone and in person in a friendly and efficient manner.

Responsibilities

• Accountablefor quality service for the guests in the restaurant.
• Make sure servers are following standards of service at all times
• Ensure that staff takes breaks when needed, covering their area if needed.
• Performstable touches to ensure quality service and immediately corrects any problems
• Maintainthorough knowledge of restaurant and bar menus.
• Scheduleand arranges parties or special services/amenities for patrons.
• Assignwork tasks & coordinates activities of restaurant and lounge personnel toensure prompt and courteous service to patrons.
• Inspectlounge and dining room for neatness and cleanliness, and requisitions tablelinens and other supplies.
• Interviews and oversees training of new hires.
• Mayassist with creating weekly staff schedule.
• Designand implement programs/promotions that maximize revenue and profit.
• Rewardemployees who utilize their empowerment to meet or exceed customerexpectations.
• Acquires a working knowledge of hotel, in-house facilities, and local information to respond to customer questions in these areas as required

Other duties may be assigned as needed

Physical Demands & Work Environment

While performing theduties of this Job, the employee is regularly required to stand; walk; usehands to finger, handle, or feel; reach with hands and arms; talk or hear andtaste or smell.The employee isfrequently required to climb or balance and stoop, kneel, crouch, or crawl andmust frequently lift and/or move up to 25 pounds. The employee must also beable to go up and down a flight of stairs while carrying up to 25 pounds. Theemployee may be frequently exposed to outside weather conditions.The noise is usually moderate to loud.

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