Restaurant Supervisor

Suites by Hilton West Sacramento; Richmond (VA); On-site; USD 22,000 - 33,000; Full time

Job summary

Suites by Hilton West Sacramento in Richmond, VA, seeks a Restaurant FOH Supervisor to lead daily F&B operations, supervise frontline staff, and ensure top-tier guest service at our hotel outlets.

You will monitor service flow, assist with scheduling, and uphold safety and sanitation standards in a fast-paced environment. Experience in restaurant/banquet settings is valued for this role.

Qualifications

• High school diploma or equivalent required.
• Hospitality coursework or certifications preferred.
• Minimum 1-2 years of food and beverage experience.
• Prior supervisory or lead experience preferred.
• Experience in restaurant, bar, or banquet operations a plus.

Responsibilities

• Supervise and support daily operations of assigned F&B outlet(s).
• Assist with training and onboarding new team members.
• Ensure service standards, cleanliness, and guest satisfaction targets are met.
• Monitor dining areas, bar stations, and service flow during peak periods.
• Assist with scheduling, breaks, and shift coverage as needed.
• Handle guest concerns promptly and professionally.
• Support inventory, ordering, and restocking processes.
• Ensure compliance with safety, sanitation, and alcohol service guidelines.
• Assist with opening and closing procedures.
• Perform additional duties as assigned by management.

Skills

Leadership

Communication

Customer service

POS systems

Cash handling

Multitasking

Organization

Scheduling

Problem solving

Education

High school diploma or equivalent

Hospitality coursework/certifications

Tools

POS systems

Job description

250 rooms | 17,634 sq. ft. total event space across 13 meeting rooms

Amenities include: on-site restaurants (La Grotta, 1885 Café & Market), lobby bar (Gather & Hem), indoor pool, fitness center, EV charging, banquet & meeting support.

Located in the heart of Virginia's capital in the historic Miller & Rhoads building, this hotel is just steps from the Richmond Convention Center and Virginia State Capitol. Blending historic charm with modern amenities, it provides an engaging downtown environment for hospitality professionals serving both business and leisure travelers.

Pay Range: $16.00-$24.00

The Food & Beverage Supervisor assists in overseeing daily operations of restaurant, bar, and/or banquet areas. This role supports team members, ensures service standards are met, maintains cleanliness and organization, and contributes to delivering an exceptional guest experience.

Job Title

Restaurant FOH Supervisor

Department

Food & Beverage

Supervision Exercised

Servers, Bartenders, Hosts, Bussers, Food Runners

Supervision Received

Food & Beverage Manager / Assistant F&B Manager

MINIMUM REQUIREMENTS

Education

• High school diploma or equivalent required.
• Hospitality coursework or certifications preferred.

Experience

• Minimum 1-2 years of food and beverage experience.
• Prior supervisory or lead experience preferred.
• Experience in restaurant, bar, or banquet operations a plus.

Skills and Knowledge

• Strong leadership and communication abilities.
• Excellent customer service and problem-solving skills.
• Working knowledge of POS systems and cash-handling procedures.
• Understanding of food safety, sanitation standards, and alcohol service regulations.
• Ability to multitask and work efficiently in a fast-paced environment.
• Strong organizational and team coordination skills.
• Ability to work a flexible schedule, including nights, weekends, and holidays.

Job Duties and Responsibilities

• Supervise and support daily operations of assigned F&B outlet(s).
• Assist with training and onboarding new team members.
• Ensure service standards, cleanliness, and guest satisfaction targets are met.
• Monitor dining areas, bar stations, and service flow during peak periods.
• Assist with scheduling, breaks, and shift coverage as needed.
• Handle guest concerns promptly and professionally.
• Support inventory, ordering, and restocking processes.
• Ensure compliance with safety, sanitation, and alcohol service guidelines.
• Assist with opening and closing procedures.
• Perform additional duties as assigned by management.

HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‑related requirements .